Lead Security Officer

Job Title

Lead Security Officer

Security

Head of Security

Non-exempt

September 2025

White Oak conserves and sustains some of the earth's rarest wild animals through innovative training, research, education, and conservation breeding programs that contribute to the survival of wildlife in nature. The conservation programs span 600 acres along the St. Mary’s River in northeast Florida, surrounded by 22,000 acres of mixed forest and wetlands that make up the beautiful White Oak property.

Founded in 1982, White Oak leads professional efforts to improve veterinary care, develop holistic animal management techniques, and better understand the biology of critically endangered species by providing excellent care and managing conservation programs for over 30 species of imperiled wildlife in large, naturalistic habitats.

Saving endangered wildlife and habitats through sustainable populations, expanding education initiatives, and responsible land stewardship.

The Lead Security Officer is responsible for the safety and security of White Oak’s owners, guests, staff, collection, and property.

• Performs supervisory duties, including hiring, determining subordinate work procedures and schedules, issuing instructions and assigning duties; reviewing work, providing training, coaching and mentorship; addressing performance concerns; and conducting performance reviews.
• Develops, maintains, and manages staff schedules.
• Enforces all company policies and procedures and report all violations to Head of Security.
• Acts as a Dispatcher during emergency situations, and coordinates solutions to same; informs outside agencies of any unusual or suspicious situations on property.
• Controls access into White Oak property by ensuring that all persons are authorized to enter. Maintain accurate access and control logs.
• Conducts safety inspections of buildings and lodges.
• Generates necessary written reports regarding security-related incidents involving guests, associate and/or the facility.
• Maintains a working knowledge of White Oak’s facilities, as well as special events on property, in order to advise guests and staff of same, whenever possible.
• Assists Head of Security in monitoring control of department assets, such as fire/safety supplies, patrol/rover truck, and ensure they are properly maintained.
• Assists the Head of Security in conducting property safety inspections relating to hazards and OSHA standards. Coordinate fire safety related inspections including alarm systems, fire extinguishers and hood suppression systems.
• Assists the Head of Security with conducting various safety courses for White Oak employees.
• Maintains safety course data, including courses conducted and department attendees.
• Assists with conducting orientation for White Oak new hire employees.
• Inventories and maintains hurricane panels for security and Human Resources.
• Assists Head of Security in maintaining HAZMAT control, inventory, inspections and reporting.
• Works and/or ensures efficient Front Gate operations, including proper communications at all times with the rover and monitoring of the base station radio.
• When working the Front Gate, provides access control, monitor alarm systems, and provide coordination for emergency response/casualty control when necessary.
• When working at the Front Gate, monitors CCTV of back gate and operate gate remotely as required.
• Coordinates and manages communications with Guest Relations and other departments to ensure guests’ needs are met.
• Maintains inventory and control of property keys and assigned equipment.
• Performs as a Roving/Mobile Patrol Officer to include security visibility, building and other property checks/observations, escorting guests, vendors and emergency vehicles, conducting investigations relating to accidents, suspicious or illegal activities.
• When functioning as a patrol/roving officer, conducts patrols, security checks and various tasks assigned to that position with a sense of urgency and detail.
• Responds to emergency situations and acts accordingly as directed by emergency protocols for Security.
• Performs data entry, ensuring…