Residential Service Technician

Benefits

• 401(k) matching
• Performance-based bonuses
• Company vehicle
• Attractive salary
• Dental coverage
• Complimentary uniforms
• Opportunities for advancement
• Paid time off
• Training and development programs
• Vision coverage
• Wellness resources

As a Service Technician at Benjamin Franklin Plumbing, you will be instrumental in providing exceptional plumbing services to our esteemed customers. Your role will involve precise repairs and installations, ensuring every job meets our high standards of professionalism and efficiency. You will have the chance to enhance sales by understanding customer needs and recommending effective solutions.

• Year‑round full‑time work!
• High achievers can earn over $100k annually!
• Uncapped commission structure.
• Company vehicle and fuel card provided.
• FREE Health Savings Account and medical plan options.
• Dental and vision insurance.
• Life insurance coverage.
• Paid time off and holidays.
• 401(k) with employer match.
• Management training programs and many opportunities for growth.
• Discounts on services from Ben Franklin Plumbing, Mister Sparky, and One Hour Heating & Air Conditioning.

• Deliver outstanding plumbing services with a strong focus on customer satisfaction.
• Execute repairs and installations with skill and attention to detail.
• Identify upselling opportunities that benefit customers.
• Uphold professionalism and integrity in all interactions.
• Build and maintain long‑lasting customer relationships through active listening and tailored solutions.
• Ensure compliance with safety regulations and plumbing codes on every job.
• Proactively address customer needs and budget considerations.
• Assist customers in understanding plumbing issues and providing clear solutions.
• Achieve and exceed sales targets by recognizing customer needs.

• Minimum of 2 years’ plumbing experience with a strong technical background.
• Ability to clearly explain plumbing issues and offer preventative recommendations.
• Sales‑oriented mindset with strong communication skills.
• Valid driver's license with a clean record.
• Ability to pass a background check and drug screening.
• Knowledge of safety protocols and commitment to compliance.
• Excellent troubleshooting skills with a comprehensive understanding of plumbing systems.
• Strong customer service capabilities emphasizing upselling and value addition.
• Ability to work independently as well as collaboratively.

Unlock your earning potential with a competitive salary range of $80,000 to $120,000+ annually. With our uncapped earnings model, your financial growth has no limits!