Case Manager III

MISSION STATEMENT: To be a beacon of light by transforming lives in the Vincentian spirit of charity, justice, and mercy through interpersonal connectivity.

SUMMARY:

• The Case Manager III provides assessment, monitoring, planning, linkage, and advocacy for the most appropriate services to individuals enrolled in the Supportive Services for Veteran Families Program.
• Qualified candidate must possess a clear understanding of the service delivery system and the resources available for veterans and their families.
• Individual will effectively maintain and manage assigned caseload contingent on the needs, strengths, abilities, and preferences of the individual served.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide crisis intervention to address the immediate needs of the very low-income, chronic, and non-chronic homeless veteran population.
• Assess the individual's strengths, needs, abilities, and preferences to assist in the development of housing goals.
• Design and carry out a Housing Stability Plan for each household.
• Monitor progress daily and maintain accurate documentation of progress towards goals and services provided.
• Enforce program rules and procedures to ensure compliance with all government and contract regulations.
• Provide client access to services and community resources as needed.
• Facilitate the move to transitional and/or permanent, independent housing, when appropriate.
• Conduct home visits, when appropriate.
• Determine eligibility.
• Process Temporary Financial Assistance.
• Utilize HSMIS for data collection and case records.

OTHER RESPONSIBILITIES:

• Complies with all applicable training requirements.
• Complies with all company safety, personnel, and operational policies and procedures.
• Complies with work schedule to ensure effective operations of Agency programs.
• Contributes positively as a member of a productive and cooperative team.
• Performs other duties as necessary to fulfill the St. Vincent de Paul CARES Mission.

Employee Benefits:

• Health Insurance.
• Life insurance.
• Dental Insurance.
• Vision insurance.
• Short- and Long-Term Disability.
• 120 hours of PTO accrued biweekly starting at day 1 of employment.
• 13 Paid Holidays to include Employee’s birthday and Date of Hire.
• 403(b) with employer match up to 3%.

REQUIRED

KNOWLEDGE, SKILLS AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Able to speak, write and understand English.
• Possess basic computer skills.
• Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups.
• Flexible work schedule including evenings, nights, weekends, and holidays.
• Ability to set appropriate limits, work under deadlines and multi-task.
• Ability to organize, prioritize, self-motivate, and deliver results.
• Excellent communication and listening skills.
• Possess strong work ethics.
• Successfully pass Law Enforcement background screening.
• Valid Florida driver's license if driving an agency vehicle or a personal vehicle for company business.
• Must have reliable transportation.
• Participates in Agency Performance Quality Improvement (PQI) program and Accreditation/Reaccreditation process.
• Mission driven attitude supplemented with integrity and passion.
• Adherence to the highest ethical standards, personally and professionally.
• A high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performance.
• Evidence of deep alignment with the St. Vincent de Paul CARES Mission and Values.

ADDITIONAL

KNOWLEDGE, SKILLS AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Have basic knowledge of homelessness, severe and persistent mental illness, and substance abuse.
• Basic knowledge of resources in the community available for the veteran population, especially services and programs offered by the VA.
• Ability to form partnerships in the community and seek out community resources.
• Strong oral and written communications.
• Strong organizational, time management and data management skills.
• Strong computer skills.
• Proven ability to work effectively both individually and as part of a team.
• Ability to multi-task and problem solve under pressure.
• Ability to provide customer service to difficult populations.

EDUCATION AND EXPERIENCE: This position requires a minimum of a bachelor’s degree in social work or related field. Minimum two years’ experience serving homeless or at-risk families and/or individuals in crisis. Must be able to comply with complex…