Case Management Specialist

Overview

FLA-Sarasota Area Command - Sarasota, FL 34236

Salary Range: $28.18 Hourly | Position Type:
Full Time Regular |

Job Shift:
Day | Education Level:
Bachelor's Degree |

Travel Percentage :
Up to 25% | Category:
Case Management

This position is responsible for:
The PSH and RRH Case Manager provides comprehensive, client-centered case management to individuals and families experiencing homelessness and participating in either Permanent Supportive Housing or Rapid Re-Housing programs. Operating within a Housing First, trauma-informed framework, the Case Manager supports clients in securing and maintaining stable housing, achieving self-sufficiency, and improving overall quality of life; assists client in creating a Housing Stability Plan;

and serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

• Works within a Peer Support model where Case Managers work both independently and in teams when needed;
  Team is lead based upon the same principle where the Director of Social Services is the direct supervisor to the Case Managers, grant monitoring, and landlord relations / acquisition. The Director of Social Services oversees the program with a focus on methodology, philosophy, and Case Management services.
• Communicates with Director re: potential candidates for Rapid Re-Housing Program(s) and Permanent Supportive Housing Programs. Interviews applicants to determine eligibility for program enrollment based on HUD and County (ESG) requirements; conducts needs assessments, obtains pertinent information; refers applicants to other agencies to work in conjunction with or if not appropriate for program.
• Establishes unique, comprehensive, long-term program goals (three months or more) for eligible clients based on personality, decision‑making abilities, mental capabilities, addiction history, family involvement, work history, strengths, and length of time of the particular program, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to grow in skills that will lead to long-term self‑sufficiency such as budgeting.
  
  Goals should be client driven and developed with their input. Updates Housing Stability Plans at least every three months.
• Provides direct assistance in obtaining and maintaining self‑sustaining sources of income, benefits, and other economic supports as well as professional resources that provide assistance in enhancing clients’ psychosocial well‑being.
• Meets regularly with clients to discuss and evaluate their progress with the Housing Stability Plan and to work on removing obstacles to self‑sufficiency
• Prepared and maintains accurate and timely documentation in Clarity – the Homeless Information System – and internal databases, in accordance with HUD and agency requirements while ensuring data is up‑to‑date.
• Promotes self‑awareness and provides appropriate encouragement.
• Helps clients apply for vouchers when eligible, and assists with Disability benefit applications and appeals of Disability denials.
• Conducts initial and annual assessments as needed and ensures new Releases of Information are signed in a timely manner.
• Assists clients with accessing supportive services such as medical/mental health care, substance use treatment, income supports, employment programs, and life skills training.
• Participates in case conferences, team meetings, supervisions, and Coordinated Entry Processes.
• Provides crisis intervention, conflict resolution, and de‑escalation when necessary.
• Ensures services are culturally competent, trauma‑informed, and grounded in harm reduction and Housing First principles.
• Completes and articulates discharge plans to clients exiting the program.
• Ensures all information and projections on the grant spreadsheets are up‑to‑date.
• Completes monthly stats in a timely manner ensuring accuracy.
• Provides impact stories or back‑up information necessary to the Director of Social Services.
• Case Manager functions as the main contact for all partner agencies involved in relation to client needs, direction of services, and advocacy.
• Participates in initial client…