Records Technician Ops

Position: RECORDS TECHNICIAN OPS - 60933220
Location: Crawfordville

Requisition No: 876414

Agency:
Children and Families

Working Title:

RECORDS TECHNICIAN OPS
- Pay Plan:
Temp

Position Number:

Salary: 33,760.00

Posting Closing Date: 06/05/2026

Total Compensation Estimator Tool

Record's Technician-OPS

Department of Children and Families

Chiefland, Florida

This posting will be used to fill position vacancies in OPS

Current employees will be compensated in accordance with the DCF salary policy.

What you will do:

In this position you will be responsible for receiving, reviewing and assigning all abuse reports received from the Florida Abuse Hotline. Additionally you will follow up with the appropriate supervisory personnel to ensure they are aware of pending investigations and staff assignments.

How you will make an impact:

* Print and review all abuse reports received from the Hotline and OTI requests called in from other counties. This requires coordination with the Florida Abuse Hotline Information system (FAHIS), Child Information System (CIS) and Florida Safe Families Network (FSFN).

* Review appropriate databases for the previous or open investigations and child family involvement with other family safety programs.

* Provide clerical support for a multi-function Family Safety Unit.

* Prepare intake case records for Child Protective Investigator for cases received over the Child Abuse Hotline.
* Case is then assigned in Florida Safe Families Network (FSFN) and CPI is notified. This same procedure is followed for any Out-of-town Inquiry Request that is received.

* Assign cases to CPI or CPI Supervisor.

* Package investigation information and conduct diligent searches.

* Archive case files and maintain rotation and case logs.

* Make case folders for CPIs.

* Helping clients as need when they come in the office.

Qualifications:

* High School Diploma.

* Two years of clerical experience preferred.

Knowledge, Skills, and Abilities:

* Knowledge of the principles and techniques of effective communication.

* Knowledge of the methods for organizing and presenting data.

* Ability to conduct meetings and to make presentations.

* Ability to collect, record and analyze data relating to records or operational procedures.

* Ability to utilize problem-solving techniques.

* Ability to prepare reports.

* Ability to make decisions in a timely manner.

* Ability to understand and apply applicable rules, regulations, policies and procedures.

* Ability to plan, organize and coordinate work assignments.

* Ability to communicate effectively.

* Ability to establish and maintain effective working relationships with others.

Candidate Profile (application) must be completed in its entirety.

* Include supervisor names and phone numbers for all periods of employment.

* Account for and explain any gaps in employment so that the hiring process is not delayed.

* Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

* It is unacceptable to use the statement "See Resume" in place of entering work history.

* If you experience problems applying online, please call the People First Service Center at .

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

* No state income tax for residents of Florida;

* Annual and Sick Leave benefits;

* Nine paid holidays and one Personal Holiday each year;

* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

* Retirement plan options, including employer contributions

(For more information, please click );

* Flexible Spending Accounts;

* Tuition waivers;

* And more!

For a more complete list of benefits, visit

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional…