Office Automation Analyst

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requisition no:876680

agency: highway safety and motor vehicle

working title: office automation analyst -

division of information systems administration

deputy chief information office

bureau of service operations

client services

* open competitive advertisement*

to be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

contact person: coretha gaymon, (850) 617 - 2225

the florida department of highway safety and motor vehicles (flhsmv) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the department is leading the way to a safer florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the florida highway patrol.

• annual and sick leave package
• nine paid holidays
• state health and life insurance
• educational benefits
• contributory retirement plan

to learn more about flhsmv and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

if you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at flhsmv!

this position reports to the client services manager within the bureau of service operations and is responsible for providing account management for all access to system within the department. This includes creating, deleting and modifying user active directory and oracle accounts.

• knowledge and experience of customer service principles.
• knowledge and experience working with windows 10 and higher operating systems.
• knowledge and experience with microsoft active directory.
• knowledge of oracle database account administration.
• knowledge of onboarding, transfer and separation activities involved with account maintenance.
• knowledge of mainframe emulation software.
• knowledge and experience working with oracle account roles.
• ability to process information logically and solve problems independently.
• ability to communicate effectively.
• ability to handle multiple priorities.
• ability to plan, organize and coordinate work assignments.
• ability to work in a team environment.

preference will be given to candidates with the following:

• experience creating active directory and oracle accounts

• the position you are applying is subject to a level 2 background check, along with criminal justice information system (cjis) clearance, to include a fingerprint-based check of the criminal records of the fbi, as a condition of employment pursuant to chapter 110.1127, 435 and 943, florida statutes. Please note that, since this position requires cjis clearance, the department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.

• the elements of the selection process may include a skill assessment and/or oral interview.
• applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the fbi. Fingerprints and associated information/biometrics will be retained in the fbi’s next generation identification (ngi) system and fingerprints may continue to be compared against fingerprints submitted to or retained by ngi.
• flhsmv employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 florida statutes.

candidates…