Supervisor, Social Work, Program ​/ Project Manager

Overview

The JDAP Supervisor is responsible for daily operations of JDAP while continuously working to adhere to the mission and vision of the organization. The role requires a mastery of policies and procedures, training requirements, and local resources to guide staff in providing quality services to families.

• Bachelor's degree in human services, social work, criminology or closely related field;
  Masters preferred from an accredited college or university.
• Three (3) years of experience working with juvenile populations with at least 1 year in a supervisory capacity, or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
• Must possess a valid Florida Driver's License and Auto Insurance coverage.

• Complete initial reviews of all referrals for program appropriateness and continue to review cases per contract requirements.
• Become familiar with agency contract goals and requirements and to ensure staff performance toward those goals.
• Provide crisis management, debriefing, and consultation to staff when necessary.
• Ensure program staff comply with regulations and timelines of funding sources, Quality Improvement goals and contract standards.
• Ensure all invoicing is completed accurately and in a timely manner.
• Ensure all scorecard and survey information has been completed accurately and in a timely manner.
• Use discretion to close cases successfully or unsuccessfully.
• Train and mentor all staff, new and current, on agency policies, procedures, and rules.
• Demonstrate advanced skills in communicating with, motivating, training, and evaluating staff, and meet regularly with each staff under supervision to monitor and mentor performance.
• Identify performance needs of case managers and other assigned staff and develop and implement plans for performance improvement.
• Identify program needs, goals, priorities, and service gaps in collaboration with staff.
• Create and execute action plans to address findings.
• Remain aware of trends, opportunities, and challenges within the agency's client population by networking at community meetings.
• Attend stakeholder meetings, including Juvenile Justice Council Meetings and other community provider meetings.
• Perform all other related duties as assigned.

• Provide day-to-day supervision to Case Managers, Senior Case Managers and Youth and Family Coordinator to ensure caseloads are appropriately managed and the program is meeting contract requirements.
• Facilitate and participate in all required staffing, supervision, and case reviews.
• Review collateral information such as family assessments, case plans and case documentation with case managers, and provide consultation and direction to them to ensure appropriateness, clarity, quality, and thoroughness.
• Provide leadership and work closely with other agencies to identify opportunities for collaboration and coordination of services.

BAYS is a drug-free workplace. We prohibit the use, possession, or distribution of controlled substances on company premises or during work hours.