Records Specialist; Wt: Motorist Services Specialist

Requisition No: 882006

Agency:
Highway Safety and Motor Vehicle

Working Title:

RECORDS SPECIALIST (WT: MOTORIST SERVICES SPECIALIST) -

Pay Plan:
Career Service

Position Number:

Salary: $34,760.04 Annually

Posting Closing Date: 08/31/2026

• Career Service (CS) Opportunity*
• Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers .

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

This position is authorized to examine and evaluate eligibility and/or conformity with laws and regulations governing legal compliance of licenses and enforcement activities; authorized to operate a personal computer and provide clerical assistance to the Operations Manager A – SES and the HSMV Assistant Section Supervisor – SES; authorized to draft replies to correspondence from customers that are requesting a reply regarding the revocation, suspension, cancellation or disqualification of the driving privilege;

authorization to respond to email messages received from field offices, courts and customers when requesting information regarding the revocation, suspension, cancellation or disqualification of the driving privilege; authorized to perform related clerical support duties.

• Knowledge of/Willing to learn department rules, regulations and policies.
• Knowledge of techniques for effective oral and written communication.
• Knowledge of correct spelling, punctuation and grammar usage.
• Knowledge of/Willing to learn Florida Statutes governing driver license issues.
• Ability to adjust to changing workload and priorities.
• Skilled in problem solving techniques.

• Customer Service Experience.
• Experience working with Microsoft Word/Outlook to prepare written communication.
• Experience researching, reviewing, evaluating and/or analyzing information for accuracy.

• The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT).
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the…