Principal Playback QoE Engineer

We are seeking a Senior Principal Playback QoE Engineer to define and build the real-time quality intelligence layer for OVE. This role will connect viewer-side playback telemetry with OVE infrastructure behavior, enabling real-time live-event operations, customer-facing quality reporting, and data-driven optimization of the delivery platform.

• Build core technology for next-generation live streaming infrastructure
• Work on high-scale data systems tied directly to viewer experience
• Shape the QoE foundation for a greenfield media delivery platform
• Solve problems across playback, telemetry, networking, edge delivery, and analytics
• Influence how OVE proves quality, reliability, and customer value during major live events

• Define OVE’s canonical playback QoE metric model
• Design and build real-time QoE telemetry pipelines using Kafka, Flink, or equivalent streaming systems
• Process large-scale playback events across sessions, devices, geographies, ISPs, app versions, protocols, and delivery paths
• Build real-time aggregations, anomaly detection, alerting, and live-event dashboards
• Correlate playback telemetry with OVE relay, control plane, routing, and fallback behavior
• Partner with player, infrastructure, observability, and product teams to improve end-to-end video quality
• Support customer-facing QoE reporting, post-event analysis, and operational reviews
• Identify playback regressions by device, region, ISP, app version, or delivery path
• Help define QoE-driven feedback loops for routing, failover, capacity planning, and event readiness
• Drive engineering standards for telemetry schemas, event quality, data correctness, and operational reliability