Area Ops Manager Job Killarney Shores Florida USA,Transportation

Location: Killarney Shores

Overview

Position Summary

Under direct report of the Regional Operations Manager (ROM), assist in supporting Operations with preparing optimum ship schedules within the region, and other ports under HQ’s control as needed. Coordinate with respective Port Authorities and agents best vessel berthing for anticipated operations. Coordinate vessel operations with local terminals, stevedores, processors, surveyors, and customers when lining up and attending vessel operations. Schedules are shared and confirmed locally prior to vessel arrival, during port stay, and upon sailing.

Responsibilities

Cargo and Terminal Operations

Manage staff who oversee cargo receiving in terminals.
Ensure adequate yard space and daily receiving.
Enforce cargo received per NYK standards.
Ensure cargo is accounted for, reported, and staged in terminals for load back.
Ensure cargo scheduled to load is accurate, properly marked/staged, and reconciled with stowage plans.

Vessel attendances

Supervise cargo discharge and load operations at ports within region.
May be needed to attend operations at other ports as needed.
Ensure NYK standards are being observed.
Stevedores follow load plans, shifting, discharge as per instructed by planning office.
Cross check/report stowage plans, summaries, and actual space used when loading.
Provide handling notes for various cargo.
Furnish vessel attendance report outlining all pertinent operational info.
On vessel(s) or at Port(s): instruct Chief Officer or duty officer(s) necessary requirements for safe smooth operations while on vessels or in terminals.

Operational and Cargo related support

Coordinate vessel operations with local port authorities, terminals, stevedores, surveyors, and customers when lining up and attending vessel operations.
Ensure cargo scheduled to load is accurate, properly marked/staged, and reconciled between load lists and stowage plans.
Ensure cargo scheduled to discharge is accurate and properly manifested; cargo plans, manifests, and documentation reconciled prior to discharge.
Consider yard space, routes, special needs for both discharge and load back.

Cargo and Port Investigation

Investigate/report cargo handling capabilities for ports as requested by upper management and NYK offices/teams.
Investigate/report port information as requested by upper management and other NYK offices/teams.
Provide feedback on cargo handling inquiries, with equipment/securing requirements for safe handling of cargo.

Quality Control / Damage Prevention

Monitor and supervise local stevedores’ performance within region as stated above.
Work with Safe Cargo Work Promotions Committee members to share quality information, resulting in damage free/high service quality for our customers.
Work together with our Claim Team as needed.

Support in Vendor Contract Negotiations

Provide insights to Procurement on vendor performance in production, costs, challenges, and damages to protect NYK’s interests and lower operating costs.
Help set up contracts in new port start up.

Monitoring Agents’ performance

Monitor/Supervise local agents’ performance in ports within their region.

Cost Control

Control and minimize vessel costs in areas such as port, cargo, and terminal expenses.
Coordinate with all parties as stated above.
Report on savings and expenditures monthly.
Check vendors’ invoices to ensure correct billing and charges.
Record payment and production within region.
Work with Cost Control Team for advance cost estimations as needed.
Prepare cargo resumes for port tariff payments.
Provide information and support during vendor contract negotiations.

Marine Operational Technical Support

Support various departments/offices with technical support as needed.
Assist Upper Management as requested.

Customer Service Care and Support

Maintain close contact and good relationships with the customers in ports.
Share any feedback and/or requirements with RHQ/HQ.
Support our Sales and CSR’s when dealing with customers.

Support Cargo Care Coordinators and Terminal Operations

Support staff who oversee cargo receiving activity in terminals per CCC job description.
Correct cargo dims, port pairs, descriptions, and equipment reported.
Verified with Dock Receipts and…