Warranty Administrator

Company Description

Established in 1986, Warranty Processing Company, Inc. is composed of a team of highly trained experts dedicated to delivering exceptional warranty processing and administration services. Serving hundreds of dealership companies and auto groups across the United States, the company helps businesses save time and resources while driving growth. By offering comprehensive solutions, Warranty Processing Company enables clients to achieve their goals and maintain streamlined operations.

This is a full-time remote role for a Warranty Administrator located in Flower Mound, TX. The Warranty Administrator will be responsible for processing warranty claims, ensuring accurate documentation, and coordinating with customers and dealership partners. Key responsibilities include reviewing and submitting warranty claims, maintaining records, providing excellent customer service to address inquiries, and acting as a liaison between manufacturers and clients to ensure satisfaction.

• Experience in Warranty Administration and ability to handle claim processing with accuracy and attention to detail
• Proficient in Customer Satisfaction and Customer Service to provide excellent support and maintain positive client relationships
• Strong Communication skills, both verbal and written, to effectively collaborate with clients and internal teams
• Proficiency in Computer Literacy, including familiarity with warranty processing software and general office applications
• Highly organized and detail-oriented with the ability to work independently and manage multiple tasks
• High school diploma or equivalent required; additional certifications or relevant experience are a plus