Regional Coordinator

Job Summary

We’re seeking a Regional Coordinator to provide administrative support for a designated region. This role ensures consistent scheduling, communication, and office support while assisting with coordination of inspections and other administrative processes. Experts and Regional Coordinators work together as a team to give the best internal and external customer experience on projects. Regional Coordinators are expected to support between three and six billable experts.

Minimum Qualifications

• Education:
  
  High school diploma or equivalent required. Associate’s Degree or some college preferred.

Knowledge, Skills and Abilities:

• Ability to communicate orally or in written form effectively with employees and clients.
• Builds and maintains positive and cooperative working relationships.
• Maintains enthusiasm and a sense of urgency towards work.
• Accepts and adjusts to changes in work priorities willingly and efficiently.
• Strong grammar and proof-reading skills.
• Demonstrates strong attention to detail.
• Ability to work number of assigned hours.
• Possesses strong critical thinking skills and is willing to go above and beyond to get the job done.
• Basic computer skills including Microsoft Office, Word, Excel, PowerPoint and Adobe Acrobat.

• Support Lead Regional Coordinator with workload distribution.
• Monitor Job Assignment Tool and assign projects as directed.
• Provide accurate backlog of experts within region.

• Complete opening of projects.
• Assist experts in scheduling/logistics for inspections, meetings, and travel.
• Assist experts in providing budgets with proper verbiage per contract (when applicable) and recording/documenting approvals properly. Recording/documenting budget increases properly when approved by client.
• Coordinate communication between various experts on project team.
• Coordinate and order outside services as requested by expert (Aerial diagrams, equipment, other contractors including ladder assist, etc.).
• Guide reports, estimates, and other deliverables through review process.
• Assemble reports, estimates, and other deliverables into final format and obtain signature(s) from expert(s).
• Transmit final reports, estimates, and other deliverables to clients.
• Monitor and assist in maintaining compliance on projects including providing written communication confirming calls were made to meet assignment requirements.
• Assist and respond to inquiries on projects including preparation of electronic files to be shared with clients.
• Provide excellent customer service when problems arise and escalating to Regional Team Lead when needed.
• Complete regular invoicing.
• Assist with maintenance of electronic file including filing emails/communication in project folder.

• Maintain accurate records in internal ERP and scheduling systems (including but not limited to Date of Inspection, Report Promised Date, Report Sent Date, etc.).
• Maintain accurate records in external programs for specific client requirements (Xactanalysis, Alac Net/Cattrax, Corelogic, Slide/Align, etc.).
• Knowledgeable in Haag procedures and contractual agreements, where to located that information, and how to use it.

Hybrid work arrangement with two days in the office and the potential for more in-office days depending on business need in the Flower Mound, TX office. However, the first 90 days will be 100% in office.

• Ability to sit or stand for extended periods throughout the workday. Occasional walking, reaching, filing, and lifting of materials up to 25 pounds may be required.
• Must be able to work effectively in a typical office environment utilizing standard office equipment and technology.

Pay rate: $24.00 per hour.

Discretionary yearly bonus based on individual and company performance.

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Wellness programs and employee assistance resources
• Professional development and career growth opportunities

For more information, visit our full benefits overview at

Salas O’Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws. Salas O’Brien will accommodate the disability-related needs of applicants as required by law.

We do not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees.