Building Permit Technician

Under direct supervision, provides technical, secretarial, and administrative duties for the Building and Inspection Services Division of the Development Services Department.

• Performs various administrative and technical support duties including conducting research and surveys, assembling information, compiling and analyzing statistical data, preparing various reports and other special projects assigned by supervisor or designee.
• Secretarial and general office duties: typing, serving as receptionist, operating office equipment (plan printer, plan scanner, computers, binders, copier, telephone), screening telephone calls, writing messages, proofreading, arranging and indexing files, retrieving letters, maps, plats, plans, memos, reports, charts, statements, and statistical data.
• Reviews plans and permit submittals for residential water heater, HVAC, re-roof, window/door replacement, and foundation repair.
• Makes and maintains records; files work orders, service request notices, notices of violations, property owner data, permits, and contractor registrations.
• Performs general clerical receptionist duties, greeting and assisting incoming customers, accepting payments, and assisting the public with questions requiring knowledge of policies and procedures.
• Collects payments for permits and required fees.
• Provides clerical relief support duties such as typing, filing, sorting, and retrieving records, cash handling, bookkeeping, operating computer equipment, data entry, photocopying, collating materials, performing mathematical calculations, and other assigned tasks.
• Responds to public inquiries and inter-department inquiries regarding permits, inspections, legal description of lots, properties, and project status.
• Adheres to departmental, personnel, and safety policies and procedures.
• Assists co-workers and other divisions as needed.
• Informs supervisor of all work activities.
• Performs other duties as assigned.

• High School Diploma or General Equivalency Diploma (GED) required.
• Minimum of one year of municipal or general office work experience.

The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to type, see, read, talk, hear, write, and understand and carry out oral and written directives.
• May be required to move various boxed documents weighing up to 52 lbs. with the use of a dolly for assistance.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A general working knowledge of municipal government is preferred.

• General knowledge of modern office practices and procedures.
• Excellent English communication skills, both oral and written, including spelling, grammar, and punctuation.
• Strong organizational skills, letter writing, and database and spreadsheet management skills.
• Skills in Microsoft Office, Microsoft Excel, plan and plat reading, and understanding of utilities and easements.
• Ability to interpret and work with design-related data and documents, including ordinances, code books, site plans, plats, and town maps.
• Ability to work well under pressure and stress; handle multiple tasks; and prioritize and organize work assignments.
• Ability to work effectively and efficiently with the general public and coworkers while maintaining a pleasant and friendly demeanor at all times.