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Guest Experience & Service Operations Manager

Job in Flower Mound, Denton County, Texas, 75027, USA
Listing for: Cinépolis USA
Full Time position
Listed on 2026-10-06
Job specializations:
  • Business
    Operations Management, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

CinÉpolis USA is seeking an Operations Manager to join our Theater team in Texas. This full-time role reports to the General Manager and leads service models, ticket sales, guest experience, and daily opening/closing duties. You will interview, hire, onboard and train hourly staff while ensuring safety, quality, and consistency across shifts.

You will optimize staffing, monitor KPIs, coach teammates, and drive operational efficiency to deliver a premier cinema experience for guests.

This role is for the Guest Experience & Service Operations Manager role at Cinépolis USA.

We appreciate your interest in this position.

Join Cinépolis USA and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Guest Experience & Service Operations Manager role at Cinépolis USA, based in Flower Mound, TX, United States.

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