Customer Service Representative - Call Center

Job Overview We are currently hiring multiple Customer Service Representatives with experience in wholesale food distribution with high volume call center environment to join our team.

Schedule:

Monday-Friday, 9:30am-5:00pmPay: $19.00 - $20.00/hr DOE

Location:

Flower Mound, TX 75028

This is a in-office postion

Key Responsibilities:

Assist vendor or customers by providing accurate product and service information

Enter and process high-volume resturant or customer orders (up to 200 line items per order)
Handle order issues, questions, and follow-ups in a timely manner

Communicate professionally with customers, vendors, and internal teams

Support daily operations, including invoicing and end-of-day processing

Coordinate with vendors for product requests and samples

Perform general administrative tasks such as reviewing emails, faxes, and special orders

Requirements:

Must have experience in wholesale food distribution

Must have strong data entry skills with experience handling high-volume orders

Ability to work in a fast-paced environment and manage multiple tasks

Reliable, detail-oriented, and able to meet deadlines

Strong communication and customer service skills

Must pass background check

Preferred Qualifications:

2–4 years of customer service, call center and related area within food service industry.

Application Question(s):

Do you have experience in food service, food distribution, or supporting restaurants? (Yes/No)
Are you comfortable processing high-volume orders (100+ line items)? (Yes / No)

Experience:

High Volume Call center: 2 years (Required)
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