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Technical Customer Support Pro: Wireless & Troubleshooting II

Job in Flower Mound, Denton County, Texas, 75027, USA
Listing for: Genie
Full Time position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below

Genie seeks a skilled customer service representative responsible for assisting consumers with troubleshooting products through telephone and chat support. A key focus will be providing education on effective use of products and resolving inquiries to enhance customer satisfaction.

The candidate must have at least 1-2 years of technical call center experience, excellent communication skills, and a strong understanding of wireless technologies. This role offers a chance to work in a dynamic team environment while meeting department goals and targets.

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