Training Administrator

Provides town-wide training for the Human Resources Department to enhance employee professional and personal development, accomplished by conducting needs analysis, preparing curriculum, promoting and overseeing course registration, customizing off-the-shelf training materials, and presenting training programs.

* Identifies and evaluates training and development requirements by working with leadership and conducting needs assessments, analyzing performance results of existing and new training programs.

* Manages the town's Training Program and Learning Management System to track/record online and in-person training.

* Develops new curriculum and updates existing training programs to ensure content is fresh and interesting, supportive of core values, and determines most effective instructional methods.

* Customizes off-the-shelf training materials and reviews options for applicability and possible purchase.

* Facilitates and leads training sessions; coordinates vendor-provided training courses and workshops.

* Processes course registrations, tracks attendance, promotes training opportunities and performs other related administrative functions and activities.

* Identifies and acquires materials and supplies for curriculum development and delivery; ensures appropriate A/V equipment is available for programs, as well as food and beverage support.

* Partners with departments to plan for and develop training programs to address workplace needs.

* Develops a means of measuring, tracking and analyzing the effectiveness of training programs.

* Identifies changes in employment legislation; develops and revises training as appropriate.

* Adheres to departmental, personnel, and safety policies and procedures.

* Informs supervisor of all work activities.

* Performs other duties as assigned.

* A Bachelor's degree in human resources, public administration, organizational development, education, or related field and two years of experience in human resources or training administration or related field; or equivalent combination of education, work experience, and specialized training is required.

Physical Abilities:

The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* * Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks involve extended periods of time at a keyboard or work station. Tasks involve extended standing while delivering training programs.

* Some tasks require visual and sound perception and discrimination and oral communications ability.

* Must be able to see, hear, talk, and write.

* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Desired Qualifications

* One year of municipal personnel work experience is preferred.  

* A Professional Human Resources (PHR) designation is preferred.

Knowledge/ Skills / Abilities

* Knowledge of instructional strategies and adult learning theory, practices and methods.

* Knowledge of learning assessment methods.

* Knowledge of group dynamics and human behavior.

* Skill to design and prepare curricula, course material.

* Skill to conduct classroom training, implement and manage web-based training applications, and ensure appropriate documentation is maintained.

* Skill to gather, compile, and report survey results and other statistics related to training.

* Skill to develop and implement curriculum.

* Skill to develop and conduct needs assessments.

* Ability to maintain sensitive and confidential information.

* Must have an extensive working knowledge of human resources principles and practices.

* Intermediate to advanced proficiency in Microsoft Office suite, particularly Excel (i.e., pivot tables/reports, VLOOKUP, complex conditional formulas) and the desire to conduct analysis on data sets and draw conclusions/make recommendations.

* Excellent organizational skills, including the ability to prioritize projects and meet established or anticipated deadlines. Highly detailed and results oriented with a strong work ethic, sense of urgency and passion for delivering solutions.

* Proven ability to collaborate and work in a cross functional team environment. Ability to adapt to changing organizational and operational needs.

* Strong communication and interpersonal skills, to include public presentation; especially demonstrated ability to work with and communicate effectively with all levels of staff and management.

* Must be able to exercise good judgment; work well under pressure and stress; handle multiple tasks; prioritize and organize work assignments; always maintain a friendly demeanor and maintain confidentiality of confidential matters.