Patient Care Coordinator

Treatment Plan Coordinator

Job Location:

TX06 NTFOS Flower Mound - FLOWER MOUND, TX 75077. Position Type: FT. Salary Range: $24.00 - $26.00 Hourly.

Company:
Northern Texas Facial & Oral Surgery, 4130 Justin Road, #105 Flower Mound TX, 75077.

We are seeking a dedicated and detail-oriented Treatment Plan Coordinator to join our team. This role is crucial in managing patient treatment plans and associated fees, relieving the surgeon from discussing these details with patients. You will play an integral part in our team, with responsibilities spanning administrative tasks and patient interactions, offering opportunities for learning and growth.

• Treatment Plan Presentations:
  Present treatment plans to patients, explaining procedures and associated fees.
• Financial Assistance:
  Assist patients with financing and payment arrangements to ensure affordability and compliance.
• Patient Scheduling:
  Schedule returning patients for follow-up treatments and appointments.
• Insurance Management:
  Verify insurance coverage, send claims, post payments, and manage collections.
• Account Management:
  Oversee patient accounts, ensuring accuracy and timely updates.
• Front Office:
  Manage front office tasks, ensuring a smooth and efficient workflow.
• Team
  
  Collaboration:
  
  Work closely with other professionals to form a highly effective team, attending to the administrative tasks of the office.

• Patient-Centric Attitude:
  Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact:
  Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background:
  Completion of high school or equivalent is required.
• Experience
  
  Required:
  
  Previous dental or medical administrative experience is required.
• Billing Knowledge:
  Previous experience in dental or medical billing is preferred.
• System Knowledge:
  Familiarity with dental/medical practice management systems.
• Multitasking Ability:
  Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise:
  Experienced with customer service techniques, ensuring a superior patient experience.
• Communication
  
  Skills:
  
  Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability:
  Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.