VP Transportation

About Veho

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.

We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.

Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.

To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

The Role:

As VP of Transportation you will own the end-to-end first- and middle-mile strategy—including carrier procurement, 3PL partnerships, routing, dispatch, and the overall transportation P&L. What makes this role uniquely challenging is the dual mandate of urgency and ambition: you must stabilize and optimize our current fast-moving infrastructure in real time, while simultaneously architecting a highly scalable, AI-native operating model built to absorb explosive future growth without degrading service.

• Own the full carrier lifecycle: procurement, contracting, onboarding, performance management, and offboarding.

• Build and maintain a tiered carrier portfolio with structured scorecards, incentive and penalty frameworks, and contracted capacity covering primary, secondary, and tertiary lanes on every active route.

• Run weekly carrier reviews that translate scorecard data into real actions — PIPs, lane reallocations, removals, and volume incentives. Enforce the consequences. Hold the bar.

• Build a formal carrier onboarding program that sets operating expectations from day one and reduces execution variability across the network.

• Manage 3PL partner relationships with clear SLAs, Q  cadence, and contracted unit economics that support the national expansion strategy.

• Own daily, weekly, and peak planning cycles — matching capacity to forecasted volume, flexing up and down without stranding cost or volume.

• Drive adoption of the planning operating system — automated weekly truck plan, 24-hour replanning tool, roll-vs-run decision framework — as the standard across the team, not the exception.

• Partner with Data Science on forecast accuracy inputs that feed the planning model, and with Network Design on lane structure and medium-term capacity planning.

• Own peak readiness as a signed-off process: plan and rehearse before every major volume surge. No reactive scrambles.

• Own dispatch, in-transit visibility, exception handling, and on-the-day recovery across the network.

• Build and enforce a standing exception management process with clear ownership, escalation paths, and a defect log that converts recurring misses into permanent process fixes.

• Partner with Ground Operations to close the dock execution gaps — CPT adherence, gaylord consolidation, dock door discipline — that cascade into late arrivals and degraded OTA.

• Own the daily decisions that protect downstream on-time delivery: same-day truck add/cancel, lane consolidation, and carrier recovery calls.

• Act as the primary operational voice for transportation technology — partnering closely with the Product and BI teams to define requirements, prioritize the roadmap, and drive adoption of new tools inside the transportation team.

• Think strategically about where automation, AI, and data tools should replace manual coordination. Push the product roadmap toward a transportation function that manages…