Director Quality, Patient Safety, and Risk

Director Quality, Patient Safety, and Risk

Are you looking for a rewarding career with family‑friendly hours and top‑notch benefits? We’re looking for qualified candidates like you to join our Texas Health family.

• Work location:
  
  Texas Health Flower Mound
• Core work hours:
  Monday – Friday; 8:00a-5:00p

As the area’s first acute care center since 2010, Texas Health Presbyterian Hospital Flower Mound provides 24/7 access to a 99‑bed facility staffed by more than 600 physicians who practice a full range of specialties. From emergency services and outpatient surgery to labor and delivery and routine wellness visits, we’re committed to delivering comprehensive, patient‑focused care.

Our state‑of‑the‑art facility, paired with a devoted team of physicians and staff, ensures the delivery of high‑quality medical care in a compassionate environment. Voted Best Hospital in Denton County by Best of Denton County readers every year since 2013 and designated a Bariatric Surgery Center of Excellence, we take pride in our consistent commitment to excellence.

Texas Health Flower Mound is a place where employees thrive, physicians choose to practice, and patients receive exceptional care. Our values (respect, integrity, compassion, excellence, and a patient‑centered approach) guide everything we do.

• Plan, organize, and delegate activities as required for the safe, efficient and effective operation of the department including active participation with other hospital and leadership staff to accomplish this objective.
• Develop and oversee the implementation of policies, procedures, and standards that direct department operations.
• As required for service, verify that standards are consistent with hospital, community and nationally recognized evidence based practice standards.
• Actively incorporate measures to obtain compliance with regulatory and accreditation standards and requirements.
• Identify and utilize processes and resources that support optimal delivery of data and information to leadership team and staff.
• Establishes and promotes the HRO culture of patient safety and oversees the Clinical Risk Management (CRM) program.
• Presents a comprehensive view of the organization’s patient safety/clinical risk profile, clinical risk trends, and effectiveness of clinical risk mitigation strategies.
• Ability to lead transformational change resulting in improved patient safety, high reliability and quality of care. Must be able to develop and build organization‑wide High Reliability Organization, patient safety and clinical risk management programs that are proactive, progressive and aligned with the entity strategic plan.
• Ability to lead system performance improvement projects that result in improved clinical outcomes and reduced harm.

• Oversee the effectiveness of the department recruitment and retention program, taking action as necessary to provide an adequate level of qualified staff.
• Promote professional growth, development and accountability in staff, students and colleagues.
• Track and evaluate staff performance and individual development, holding staff accountable for achieving service expectations.
• Coach and mentor subordinate staff in order to improve their performance and expand responsibilities.
• Develop and support shared decision‑making through the Unit Based Council model in order to develop inter/intradepartmental teamwork and team goal accomplishments.
• Identify leadership talent and actively develop leadership skills.

• Establish priorities for department growth and enhancement based on customer need, research findings, and industry trends.
• Effectively market the service to key stakeholders.
• Collaborate with nurses providing direct patient care and members of other disciplines at all levels in the development, implementation, and evaluation of program and services.

• Stewardship of the department resources by fostering a continuous improvement mindset. Drive high quality patient care in a cost efficient manner.
• In collaboration with the department management and staff, determine the appropriate number and level of staff, balancing competency, patient needs, patient outcomes,…