Head Stocker

• Locations 2301 JUSTIN RD, FLOWER MOUND, TX, 75028, US
• Banner Tom Thumb
• Union Status Non-Union

Duties and Responsibilities
Customer Service & Sales Support

• Maintains an enthusiastic atmosphere focused on fast and friendly customer service.
• Assists customers with product suggestions and provides helpful recommendations.
• Engages in suggestive selling through telephone, in-store intercom announcements, and one-on-one interactions.
• Answers incoming calls promptly, resolves customer concerns, and escalates issues to the Store Director as needed.

Department Operations & Merchandising

• Assists with planning nightly operations and monitoring production processes according to company procedures and profitability goals.
• Builds, maintains, and refreshes grocery displays; rotates stock and discards outdated or spoiled products.
• Implements effective promotional and seasonal displays and assists in coordinating grocery sales promotions.
• Ensures merchandise is correctly priced, accurately displayed, and shelves remain clean, organized, and fully stocked.
• Maintains cleanliness and sanitation throughout the department.

Inventory Management, Reclamation & Cost Control

• Ensures proper code-dating practices are enforced across all products.
• Controls inventory levels to maintain adequate product quantity, quality, and freshness in alignment with division directives.
• Stocks and rotates product; maintains organized back room and department storage areas.
• Supervises all reclamation processing and ensures in-stock conditions across the department.
• Controls shrink and operational costs through proper handling, stocking, and rotation practices.
• Assists with physical inventory conducted every six months.

Staff Leadership, Training & Oversight

• Supervises, trains, and assigns duties to department employees.
• Monitors employee productivity and evaluates performance regularly.
• Trains employees on store policies, sales procedures, and record-keeping requirements.
• Possesses working knowledge of duties performed by all department employees, including opening/closing, Dairy, and Frozen operations.

Receiving, Quality Control & Compliance

• Performs receiving duties including breaking down loads, verifying orders against invoices, inspecting product quality, reporting shortages, stocking, and rotating merchandise.
• Adheres to temperature, storage, and packaging guidelines to ensure product integrity.
• Ensures compliance with retail labeling laws, federal and state regulations, company policies, and code-dating requirements.
• Follows all workplace safety rules and regulations, maintaining a safe environment for associates and customers.

Equipment Operation

• Implements correct product preparation and department handling techniques.
• Safely uses and operates equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines.

Administrative & Reporting Responsibilities

• Accurately completes, maintains, and monitors daily log sheets, sales and labor reports, and other required documentation.
• Processes administrative paperwork and maintains accurate department records.
• Ensures proper temperatures are maintained for all products in preparation, storage, and display areas.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength…