Head Night Stocker

Job Description

Job Summary

The Head Stocker supports the daily stocking and merchandising operations of the store by coordinating product flow, maintaining department standards, and providing work direction to stocking associates. This role helps ensure shelves are fully stocked, inventory is rotated properly, and store presentation supports a positive customer experience while adhering to safety and operational standards.

Key Responsibilities

Leadership & Work Direction

• Provide daily work direction and guidance to stocking associates.
• Support training of new hires and reinforce stocking standards and workflows.
• Lead by example and promote productivity, teamwork, and accountability.
• Serve as a point of contact for questions related to stocking priorities and procedures.

Stocking & Merchandising Operations

• Ensure timely and accurate stocking of products throughout the store.
• Maintain proper rotation, facing, and organization of merchandise.
• Support execution of merchandising plans, resets, and planograms.
• Ensure accurate pricing, signage, and promotional setup.

Inventory Handling & Backroom Organization

• Assist with receiving, unloading, and staging deliveries.
• Maintain clean, organized, and safe backroom and storage areas.
• Identify and report inventory discrepancies, damages, or out‑of‑stocks.
• Support inventory accuracy and proper product flow to the sales floor.

Customer Service

• Provide friendly and professional customer assistance as needed.
• Respond to customer questions and direct concerns appropriately.
• Maintain store conditions that support a positive shopping experience.

Safety & Compliance

• Follow all company safety policies and procedures.
• Ensure proper handling of equipment, pallet jacks, and stocking tools.
• Promote a clean, organized, and hazard‑free work environment.
• Support loss prevention and shrink reduction efforts.
• Partner with department and store leadership to support daily operations.
• Assist with special projects, seasonal transitions, and store initiatives.
• Provide coverage and support across departments as needed.

Knowledge, Skills & Abilities

• Strong organizational and communication skills.
• Knowledge of stocking, merchandising, and inventory practices.
• Ability to lead by example and provide clear work direction.
• Ability to manage multiple tasks in a fast‑paced retail environment.
• Basic proficiency with retail technology and handheld devices.

Education & Experience

• High school diploma or equivalent preferred.
• Prior retail stocking or lead experience preferred.

Physical Requirements

• Ability to stand, walk, bend, stoop, and lift up to 50 pounds regularly.
• Ability to work flexible schedules, including early mornings, evenings, weekends, and holidays.

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay, paid holidays, bereavement pay and retirement benefits (pension and/or 401(k) eligibility).

Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.

* For roles in Washington State:
Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.