Spa Associate

Hand and Stone is seeking a Spa Associate. You are a critical link in ensuring that our customers’ experience in our spa is nothing other than OUTSTANDING!

• Outstanding personality and ability to perform excellent customer service and sales.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask while focusing on the guest.
• Meeting membership sales goals (there is a minimum requirement to sustain employment).
• Provide excellent customer service to members/guests.
• Detailed knowledge of the menu of services.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards, and upgrades.
• High attention to detail.
• Critical thinking skills.
• Follow proper filing procedures/file maintenance.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.
• Positive, energetic attitude.
• Team player.
• Perform various other duties as assigned.
• Capable of working evenings, and weekends.

• Hourly wage plus commissions and bonuses.
• Flexible schedule.
• Professional and safe work environment.
• Employee discounts.
• Employee referral bonus.
• Contests.
• Salary $12-$15 an hour based on Sales Experience.
• 401(k)
• 401(k) matching.
• Bonus based on performance.
• Free uniforms.