Field Sales Representative - Catering & Community Engagement

Overview

GENERAL POSITION SUMMARY

Responsible for generating new business, managing client relationships, and coordinating with the catering team to ensure successful event execution. This role requires strong sales skills, exceptional customer service abilities, and a keen understanding of the catering industry.

• Business Development:
  Identify and pursue new business opportunities to achieve sales targets and expand the client base. Develop and implement strategies to attract new clients and grow existing accounts.
• Client Relationship Management:
  Build and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored catering solutions. Provide exceptional customer service throughout the sales process and event execution.
• Proposal and Contract Management:
  Prepare and present detailed catering proposals and contracts to clients. Negotiate terms, pricing, and service agreements to close sales and secure contracts.
• Event Coordination:
  Collaborate with the catering team to ensure client expectations are met and events are executed smoothly. Oversee the planning and coordination of catering services, including menu selection, setup, and logistics.
• Market Analysis:
  Conduct market research to stay informed about industry trends, competitor offerings, and pricing strategies. Use this information to develop competitive and compelling catering packages.
• Sales Reporting:
  Track and report on sales performance, including revenue, client acquisition, and market penetration. Prepare regular reports and updates for management.
• Customer Feedback:
  Gather and analyze client feedback to continuously improve catering services and address any issues or concerns promptly.
• Team
  
  Collaboration:
  
  Work closely with the catering operations team to ensure alignment between sales and service delivery. Assist in training and mentoring new team members as needed.

• Education/Certification:
  
  Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field (or equivalent work experience).
• Proven experience in sales, preferably within the catering or hospitality industry.
• Strong sales and negotiation skills, with a track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Strong organizational and multitasking abilities, with attention to detail.
• Proficiency in sales and CRM software, as well as Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.
• Flexibility to work irregular hours, including evenings and weekends, as needed for client meetings and events.
• Valid driver’s license and willingness to drive for client meetings, site visits, and events.

• Prolonged sitting at a desk, using a computer, or attending meetings.
• Frequent use of a computer keyboard and mouse, and handling documents, contracts, and other office supplies.
• Read and interpret documents and reports, with or without corrective lenses.
• Hear and understand conversations during client meetings, phone calls, and presentations.
• Move around the office and attend events or client meetings at various locations.
• Lifting up to 20 pounds occasionally for transporting promotional materials, event supplies, or presentation equipment.

• Office and restaurant settings; no hazardous or significantly unpleasant conditions.