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Retail Operations Manager - Flowery Branch GA

Job in Flowery Branch, Hall County, Georgia, 30542, USA
Listing for: Makita USA. Inc
Full Time position
Listed on 2026-08-24
Job specializations:
  • Retail
    Merchandising, Operations Management, Retail Support, Retail Marketing
Job Description & How to Apply Below

Retail Operations Manager
- Flowery Branch GA

Makita Flowery Branch
- Flowery Branch, GA 30542

Job Summary

The Retail Operations Manager will directly support the Home Depot Retail Accounts team by operating in lockstep with the National Field Sales Coordinator, serving as the bridge between the retail sales and channel marketing teams, owning and overseeing all THD project planning and execution alongside the Retail Corporate Account Managers, and serving as the primary point of contact for the THD Projects, POG, and Space Planning Teams

Essential

Job Duties
  • Responsible for gathering key information from Retail Corporate Account Managers to develop proactive field sales strategies, initiatives, and executions to share with the National Field Sales Coordinator
  • Serves as the bridge between the retail sales team and the THD channel marketing business unit during store executions
  • Facilitates THD project planning alongside Retail CAMs and the channel marketing team for signage, fixturing, and other in-store environment assets
  • Responsible for overseeing MLX/MET projects from inception to end, including support in instructions/RIG writing, POG creation, store-level asks, and auditing
  • Maintains ownership of, and monitors changes in assortments/AMTs/POGs monthly to relay any new findings to the CAM team
  • Owns the relationship between the retail sales team and the THD MET projects, POG development and space planning teams, and will serve as the primary contact for MET leaders
  • Conducts field research as needed by traveling to focus markets alongside the National Field Sales Coordinator ahead of MET/MLX projects, promotional periods, and market-specific executions, including regional THD-scheduled store walks, delivering findings to CAM team
  • Maintains accurate demo tool lists for trade shows and all proof-of-concept merchandising spaces
Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required
  • 4+ years related experience and/or training; or equivalent combination of education and experience.
  • Experience with Home Depot supplier-facing systems including but not limited to Supplier Hub, MLX/Merch Logix, and The Home Depot's Planogram Portal
  • Experience in and knowledge of Home Depot store project planning, initiation, execution, and in-store environment standards
  • Experience in/around large-scale, "Big Box" retail
Work Environment

This is a hybrid position based out of our Flowery Branch, Georgia office with semi-frequent visits to area Home Depot stores, other THD markets, alongside CAM and THD Merchant teams, as well as other travel as needed. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Travel

Travel required for meetings, training seminars, trade shows, and end-user presentations.

Education and/or Experience Desired
  • Bachelor's degree in business, project management, or related field preferred.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Required to regularly use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
  • Required to regularly stand; walk; and stoop, bend or reach above head.
  • Required to frequently sit.
  • May be required to occasionally lift, push or pull up to 30 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Able to ascend and descend stairs.
  • Continuously reach out to sort miscellaneous items.
  • Physically & mentally able to work in an environment that may be subject to strict deadlines and multiple projects.
  • May be subject to Overtime as required.
Our Benefits Include:

Health & Wellness

  • Medical, Dental, and Vision insurance…
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