Billing Specialist

Medical Ventures is a leading exclusive distributor for DePuy Synthes Joint Reconstruction, a subsidiary of Johnson & Johnson. We are dedicated to improving patient lives by providing state-of-the-art orthopedic solutions. Our commitment to innovation, quality, and patient care is at the core of everything we do. We are seeking a dynamic and highly detailed Ordering & Billing Specialist to join our team and contribute to our mission of transforming healthcare.

Manage the ordering and billing cycle for all orthopedic products used within the territory. Work closely with local operations staff, hospital customers, and contract specialist to provide accurate pricing and maintain inventory levels. Oversee local billing database and keep accurate record of all billing data. Work to improve processes and ensure purchase order receipt for all cases. This is an entry-level position.

• Receive and process consignment and direct orders from customers and sales representatives.
• Verify the accuracy of all orders, including product and pricing, quantities, and shipping details.
• Ensure timely entry of orders into system and database.
• Prepare sales documents through SAP established via customer orders and contracts.
• Address any billing discrepancies or issues promptly.
• Monitor and track statements from customers by maintaining detailed and accurate records of orders through Compass.
• Follow up on overdue issues as needed.
• Respond to customer and sales representative inquiries regarding order status, billing issues and general inquiries.
• Provide information and resolve issues related to orders and invoices in aprofessional manner.
• Build and maintain relationships with hospital purchasing departments to ensure accurate billing and payment for all invoices.
• Maintain accurate records of inventory levels to support order fulfillment.
• Collaborate with operations staff to maintain accurate inventory levels.
• Adhere to company policies and procedures related to ordering, billing, and customer service.
• Identify opportunities to streamline processes and improve efficiency in order and billing.

• Proficient with Microsoft Office
  -Email, Excel, etc
• Preferred experience with SAP
• Proficient in PC and keyboard capabilities
• Comfort with basic accounting principles and calculations
• Professional verbal and written communication skills
• High level of attention to detail, organizational and communication skills
• Comfortable working in a fast-paced environment and can multi-task