Business Applications Analyst

Ergon has an opening at our corporate in Flowood, MS, for a Business Applications Analyst. The Business Applications Analyst position in the EHSS Systems area uses enterprise systems analysis skills and takes initiative to create value for Ergon's business units. Leads initiatives and liaises with business and technical groups to support client expectations for enterprise software. Daily contributions to assigned projects and directing and participating in the analysis, configuration, modifying, documentation, testing, and implementation of supported applications.

Translates business requirements into functional and technical specifications, workflows, data tables, prototypes, queries, and testing. Requires strong analytical skills, attention to detail, and ability to collaborate with management, and technical personnel.

We are a great company with great pay and great benefits. Ergon, Inc. is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned with locations throughout the world, but we pride ourselves on maintaining a small-company feel.

• Capture business justifications, gather requirements, and design solutions
• Document data information flow and system configurations via flow diagrams, written procedures, and other tools for current/future applications software
• Create process flow documentation and provide end-user training on systems
• Coordinate automated and small group testing of application changes
• Apply project management principles to fulfill work efforts by completing and keeping tasks on track for successful outcomes
• Leverage Agile project management and software development life cycle skills

• Bachelor's degree in a Business Administration, Finance, IT or a related field
• Three years experience in data analysis, business analysis, or a related field
• Strong process documentation skills and knowledge of business analysis tools
• Test scenario creation and execution aligned with organizational goals
• Data analysis and visualization with MS Power BI, Python, R, SQL, and Tableau

Preferred experience in the below activities:

• Mapping business functions and processes and writing technical design specifications and
• Documenting business and IT processes through interviews with users to understand assigned systems' process steps
• Using the software development life cycle for projects support
• Experience working in a PMO or project management environment is preferred
• DHS/OSHA/other regulatory compliance and working with regulatory enterprise systems (e.g., Benchmark, Enablon, Cority, IBM, Intelex, Sphera, SAP) is a plus
• EPA Regulatory Compliance (air/water emission calculations, RCRA, air/water permitting, TSCA) is a plus
• Applying project management principles to organize, track, and complete tasks per specified plans - PMP or related certification in Agile, SQL, or Scrum is a plus
• Knowledge of automated test tools is a plus
• Up to 25% travel required

• Identifying and implementing continuous improvement initiatives within supported applications that drive efficiency and value back into the business.
• Interacting with internal and external team members to understand business and technical requirements supporting process improvements. Developing and executing test plans via automation and collaborative user acceptance tests with documented results.
• Build relationships with business partners to identify system functions and enhancement requirements
• Participate in analysis, development, testing, and implementation of system modules and projects
• Research and elicit user requirements to develop new applications and upgrade existing modules
• Provide end-user training, support, and troubleshooting for business applications
• Lead interview sessions with stakeholders and end-users to gather enterprise system requirements
• Maintain interrelated systems analysis documentation (e.g., system context diagrams, data models)
• Interact frequently with team members and stakeholders to identify and address activity roadblocks
• Chart business and/or IT processes using appropriate methods and tools
• Ensure compliance with organizational policies and data security standard
• Create content and execute plans for quality assurance and user acceptance testing related to test cases scenarios development, acceptance testing facilitation, and logging test issues and results
• Support business units with sign-off project documents (e.g., Design, Change Orders, & Requests)
• Coordinate with the relevant user groups for acceptance testing prior to production release
• Serve on cross-functional teams to create training content and support training materials development
• Participate in project planning, status meetings, and process improvement initiatives
• Plan, coordinate, schedule, and execute end-user system training & support sessions
• Other duties as assigned

Ergon offers a competitive benefits…