Area Director

Mississippi MENTOR, a member of the Sevita family, provides services for individuals with intellectual and developmental disabilities as well as complex medical conditions, behavioral challenges and mental health diagnoses.

Make a Difference Every Day

Work Location:

Office-based or flexible work arrangement based on business needs. Must be willing to report to an assigned office as required.

• Position Type:
  Full-time, exempt, salaried leadership role.
• Scope of Role:
  Manages operations within a community generating approximately $7.5 million in revenue.
• Key Responsibilities:
  
  Provides direction, leadership, and supervision to Program Supervisors/Coordinators, Direct Care staff, and other assigned team members. Oversees program operations, ensures the delivery of quality services, and maintains compliance with applicable state and federal standards.

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

• Personnel:
  Provides leadership and direct supervision to Program Supervisors/Coordinators, Direct Care staff, and other assigned personnel. Partners with the regional support team, implements Sevita employee practices, and oversees area safety and workers’ compensation processes. Reviews written warnings and approves involuntary terminations within the area. Hires Program Supervisors/Coordinators and Direct Care staff in consultation with the Regional Director and Talent Acquisition teams.
• Training:
  Organizes and supports the implementation of orientation and training for assigned programs in partnership with training managers and other appropriate team members. Provides orientation, training, coaching, and guidance to Program Supervisors/Coordinators and Direct Care staff. Facilitates training as needed and periodically audits training records to ensure compliance with state and organizational requirements.

• Program Management:
  Oversees systems for implementing program plans and monitors the delivery of services and supports to ensure compliance with Sevita and regulatory standards. Ensures services are consistent, engaging, person-centered, and relevant to the needs of the individuals served.
• Staffing and Overtime:
  Monitors scheduling, overtime dashboards, staffing levels, and employee utilization to ensure efficient coverage across area programs.

• Financial Performance:
  Responsible for the financial performance of the area business unit. Reviews financial statements, oversees purchasing, and understands and responds to key financial drivers. Interprets profit and loss statements with support from Finance and develops action plans to improve underperforming programs. Ensures billing compliance, accuracy, and appropriate documentation.
• Individuals’ Funds Management:
  Safeguards funds belonging to individuals served and ensures compliance with all applicable requirements. Verifies monthly financial ledgers for completeness and confirms that itemized receipts are maintained for purchases made on behalf of individuals served.

• Marketing:
  Identifies collateral, social media, virtual tour, and other marketing needs within the area and escalates those needs to the Regional Director.
• Referrals:
  Serves as the primary contact for individuals, families, guardians, and case managers throughout the referral process. Responds to inquiries and referrals promptly and professionally. Coordinates local events, community participation, and engagement with referral partners, including managed care organizations and state referral sources. Manages the intake…