Registered Nurse - Transfer Center Nights

Are you a nurse who wants to make an impact beyond the bedside? Bring your clinical expertise, sharp communication, and quick decision‑making skills to our Transfer Center
, where every call and every decision ensures patients get the right care at the right time. Serving Mississippi and Northeast Louisiana, our team plays a critical role in coordinating safe, timely patient transfers—and in doing so, we directly improve patient outcomes every day. Be part of a supportive, fast‑paced, and rewarding environment where your skills truly make a difference.

The Transfer Center RN will coordinate the safe and efficient transfer of patients with emergent or urgent medical needs in or out of the Franciscan Missionaries of Our Lady Health System (FMOLHS). This role requires strong clinical knowledge of pediatric and adult medical conditions, and the ability to assess and prioritize care based on the severity of illness or injury. The electronic medical record (EMR) is utilized to coordinate, document, communicate, and report each transfer request to providers, clinical staff, admissions, and house managers.

The RN will also serve as a resource for receiving facilities to ensure compliance with transfer center guidelines. All Transfer Center communications and functions will follow EMTALA guidelines and patient throughput.

• Coordinates and manages patient transfer requests, expediting and coordinating all internal and external transfers to and from an FMOLHS facility.
• Coordinates transfer activities between FMOLHS receiving physicians, transferring physicians, and clinical and clerical FMOLHS departments; maintains awareness of services and capabilities of all FMOLHS and non‑FMOLHS facilities.
• Demonstrates time‑management skills, ability to manage frequent interruptions, and the capacity to switch tasks quickly with minimal delays.
• Facilitates communication and collaboration between hospitals, providers, other Transfer Centers, and transport teams to ensure smooth transitions.
• Maintains familiarity with internal systems and multiple communication methods utilized by the department.
• Ensures meeting departmental benchmarks related to call handling and transferring.
• Documents all transfers and supporting information accurately into the department database; transcribes interactions on all calls.
• Imports medical records and imaging from referring facilities to the EMR and provides records for transfers out to non‑FMOLHS facilities.
• Complies with and maintains knowledge of regulatory and FMOLHS policy standards, including EMTALA and quality initiatives, adapting processes to ensure compliance.
• Provides superior customer service to facilitate positive patient experiences; builds and maintains collaborative relationships with hospital staff, nursing units, and external providers; quickly addresses and resolves issues during the transfer process; and ensures appropriate escalation of issues as determined by departmental protocols.
• Serves the organization with honesty and integrity, complying with all organizational and departmental policies and procedures.
• Demonstrates proficient knowledge of pathophysiology and disease processes of pediatric and adult patients; assesses and triages the level of care, required service, and best facility for urgent and emergent transfers; maintains knowledge of trauma, stroke, and STEMI protocols; collaborates with the Louisiana Emergency Response Team (LERN) to ensure quick acceptance at the closest location for trauma, stroke, and STEMI transfers; recognizes critical patient conditions or deterioration requiring prompt decision making and notification of providers to minimize delays.

• Experience:
  
  3 years in general or specialty nursing practice
• Education:
  
  Associate's Degree in Nursing (ADN)
• Licensure/Certification:
  Current Registered Nurse License in the State of Mississippi