Director of IT Infrastructure

About the Organization
At Vaughn College, our mission is to educate and train future leaders in the futureproof fields of engineering and technology, management and aviation. The college strives to provide a dynamic learning environment built on our aeronautical heritage that inspires a diverse and committed community of students to achieve success as leaders in the industries we serve. Just minutes from Manhattan, Vaughn College is in the heart of New York City in Queens, NY, adjacent to LaGuardia Airport.

Queens is one of New York's most fascinating boroughs and has been ranked as the 'number one' US travel destination and the nation's single most diverse county.

What separates Vaughn College from other institutions is our uniquely committed faculty who come to the classroom with extensive experience in such fields as engineering, manufacturing, aviation, management and communications. Working closely with the industries we serve, Vaughn has developed rigorous curricula that incorporate the latest technology as well as the knowledge you need to succeed in your chosen profession.

We provide traditional degrees as well as professional, technical and certification programs that prepare our graduates for successful careers. Most importantly, a degree from Vaughn College provides the critical, analytical and communication skills that form the foundation for a lifetime of success. Our graduates have gone on to become leaders in many major industries. More than 98 percent of our graduates are employed or continue their education, 78 percent in their field of study, within one year of graduation.

Vaughn College has a six-acre campus and is convenient to major transportation routes. As part of the institution's strategic plan, a 200-bed residential hall has been built, enabling students to live and pursue their chosen field of study on campus.

Description

Vaughn College of Aeronautics and Technology

Director of IT Infrastructure - On site

Full-time Exempt

Position Summary

The Director of IT Infrastructure provides strategic, operational, and people leadership for IT services supporting the academic and administrative functions of the College. This role advances Vaughn College's mission by ensuring reliable, secure, and innovative technology that elevates teaching, learning, institutional operations, and the student experience. Reporting to the Vice President of Finance and Business Services (CFO),the Director of IT Infrastructure serves as a trusted partner to academic leadership, administrative departments, faculty, and students, and oversees IT infrastructure, enterprise systems, academic technology, cybersecurity, vendor relationships, and the internal IT team.

Essential Duties & Responsibilities:

Integrated Technology Operations, Systems and Security

• Oversee the design, reliability, and performance of the College's IT infrastructure, including networks, cloud services, servers, and identity and access management.

• Ensure secure, scalable, and highly available academic and administrative technology environments.

• Lead cybersecurity strategy, including risk management, data protection, compliance with higher education regulatory standards, and incident response.

• Manage and support enterprise applications-including the Student Information System (SIS), administrative platforms (e.g., accounting and HR), academic tools, and integrations-to ensure stability, usability, and continuous improvement.

• Direct system lifecycle planning, upgrades, and optimization efforts to support institutional effectiveness.

• Support data governance, reporting, and analytics to enable informed academic and administrative decision making.

• Maintain operational standards, policies, service level objectives, and performance indicators across all IT systems and services ensuring overall excellence in IT operations.

• Manage performance and accountability of the external Managed Service Provider (MSP) delivering core IT services.

Academic Technology and Student Experience

• Partner with faculty and academic leadership to support instructional technology, learning management systems, classroom technology, and research tools.

• Ensure technology solutions enhance teaching effectiveness, student engagement, accessibility, and learning outcomes.

• Support student-facing systems with a focus on usability, performance, and equitable access to technology resources.

• Proactively engage faculty and students in collaborative planning and feedback processes to inform decisions related to academic systems, instructional technology, and student-facing software platforms.

• Coordinate the evaluation, selection, and implementation of academic and student-support software by aligning pedagogical goals, user experience, and technical feasibility.

Vendor Financial Management

• Manage vendor relationships, including service evaluation, and contract negotiations.

• Oversee IT budgeting, capital planning, and procurement to ensure responsible stewardship of institutional resources.

• Recommend and assess new…