Bilingual Case Manager

Bilingual Case Manager

Within our framework of a holistic, strength-focused, and family-supported practice, an individual hired as a Bilingual Case Manager will report directly to the Site Supervisor at Queens Academy High School. The positions will take place in person at Queens Academy High School,  Avenue, Flushing NY 11354.

Qualifications:

• Bachelor's Degree required in a related field.
• Fluent in Spanish or Mandarin.
• At least 3 year's experience working with youth in an urban setting.
• Astute knowledge of resource development, case management and client advocacy strategies.
• Experience working with students on achieving positive outcomes for success.
• Comprehensive case coordination experience required.

Responsibilities:

• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered.
• Cultivate a collaborative effort to provide services to young adults within Queens Academy High School to ensure successful outcomes and barrier reductions.
• Handle case assignments, draft service strategies, plans and regularly review case progress.
• Document case progress, referrals and services with thorough case notes.
• Work collaboratively with the internal teams of both Commonpoint and DOE staff within Queens Academy High School, based on the priorities set forth by School Administration.
• Develop and maintain a network of resources and partnerships to address needs and concerns of clients.
• Navigation and liaise between programs and services to ensure seamless service delivery.
• Case conference and regular communication with school and agency staff.
• Establish a strong and appropriate rapport with all students. Assist them in reducing barriers to receiving services.
• Lead, participate and coordinate events and campaigns, as defined by school administration and the Commonpoint site supervisor.
• Participation in staff meetings, program meetings, and staff development in order to support client progress.
• Track data and efficacy of all internal and external referrals and provide metrics and data analysis for program partners and stakeholders.
• Navigate concerns and issues related to language barriers of students and families.
• Facilitate Work based learning Geared Workshops to Program participants.
• Complete other tasks as assigned with flexibility.

Job Details:

• Salary: $60,000-$62,500 with education and experience
• Hours: Full-Time, 35 hours per week
• Schedule: Schedule varies based on the needs of the program
• Location: Queens Academy High School th Avenue, Flushing NY, 11354
• Expected Start Date: September, 2026

General Tasks of All Commonpoint Staff:

• Promote and implement the Core Values of the Commonpoint and NYC Department of Education.
• Participation in all staff meetings and staff training seminars.
• Participation in agency-wide programs and program committees, as assigned.
• Active involvement, as a supervisee, in the supervision process.
• Support the mission of the Commonpoint
• Other tasks appropriate to the Commonpoint staff, as assigned.

Commonpoint reserves the right to revise, amend or change job duties and responsibilities as the need arises. Commonpoint is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities.

To Apply:

Please submit a cover letter and résumé, as a Word or PDF document only, to Kristan Valentin at KValentin with "Bilingual Case Manager" in the subject line. Due to the high volume of applicants, only qualified candidates will be contacted.