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Shift Leader: Customer Experience & On-Duty Mentor
Job in
Foley, Baldwin County, Alabama, 36536, USA
Listed on 2026-08-03
Listing for:
Pep Boys
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Pep Boys is seeking a Customer Service Lead to drive exceptional customer experiences and act as the primary on-site leader in the service center. The CSL will mentor staff, support daily operations, and ensure safety and compliance during assigned shifts.
Ideal candidates bring 3–5 years in service, strong communication, and leadership abilities, with a focus on customer satisfaction and sales support. This role involves opening/closing the store and mentoring teammates.
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