Medical Office & Audiology Coordinator

South Alabama Hearing & Tinnitus Center provides personalized hearing and tinnitus care to patients in Foley and the surrounding Gulf Coast communities. Known for their high level of care and advanced technology, they serve patients locally and throughout the region, with many individuals traveling several hours for specialized services.

Their team is committed to improving the quality of life by helping patients hear and communicate with confidence.

South Alabama Hearing & Tinnitus Center is seeking a dependable, detail-oriented Medical Office & Audiology Coordinator to support both front-office operations and clinical duties.

This is a hands‑on, dual‑role position ideal for someone who enjoys variety in their day — welcoming patients, managing scheduling and insurance tasks, and assisting with in‑office clinical support. Audiology experience is not required; training will be provided. Prior healthcare or medical office experience is strongly preferred.

• Greet and check in patients in a professional, welcoming manner
• Answer phones and manage appointment scheduling
• Verify insurance benefits and collect payments
• Coordinate follow‑ups and patient communication

• Clean, troubleshoot, and perform basic maintenance on hearing devices
• Manage hearing aid inventory and manufacturer orders
• Process manufacturer repair and warranty orders
• Complete basic in‑office hearing aid repairs and maintenance
• Document services accurately in the electronic medical record
• Prepare and calibrate equipment prior to patient appointments
• Escort patients and assist with intake updates

• 2+ years of experience in a medical, dental, or healthcare office preferred
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Comfortable using electronic records systems and office technology
• Professional, dependable, and eager to learn
• Hours are Monday‑Friday 8 a.m.–4 p.m.
• Matching 401(k)
• Paid Time off and Holidays
• Bonus Potential
• A supportive, team‑focused clinic culture with strong staff retention
• The opportunity to work in a respected specialty practice that serves patients from across the region