Hotel Night Auditor

We are seeking a dedicated and detail‑oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check‑ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest‑focused environment.

If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you!

• Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.
• Process payments, generate invoices, and reconcile transactions at the end of each shift.
• Prepare and distribute end‑of‑day reports, ensuring accurate accounting records.
• Handle reservations via phone, email, or in person, including individual and group bookings.
• Welcome and assist guests with check‑ins, check‑outs, and room assignments, ensuring a positive first impression.

• Strong customer service skills with a guest‑focused approach.
• Proven customer service experience with a strong guest‑focused mentality.
• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
• Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.

$14 - $15 hourly