Operations Director - Foley

About the Role

In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking an Operations Director – Foley. This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams‑driven workplace designed to empower connection, innovation, and impact across geographies.

• Competitive salary
• Generous suite of medical, dental, and vision benefits
• 401(k) match
• Paid PTO and holidays
• Paid volunteer hours
• Team member paid leave programs
• Tuition reimbursement
• Wellness incentives
• Group life and disability insurance
• Voluntary benefits
• Team member discounts and more…

• The Operations Director will have overall accountability for the operations of the shopping center, having a thorough understanding of and ability to manage mechanical systems, construction practices, preventative maintenance, and government regulations.
• Administer the physical operations of the center, oversee general and preventative property maintenance, construction coordination, public safety, housekeeping, and other contracted services.
• Assist the General Manager in developing a comprehensive strategic business plan, budget, and 5‑year capital plan that maximizes property NOI and enhances the real estate asset.
• Complete monthly financial forecasts managing real‑time revenue and expense positions, providing frequent updates to the General Manager.
• Forecast property expenses, manage capital projects, prepare operational reports, assist with specialty leasing and marketing programs, and identify and resolve People & Culture issues in conjunction with company policies and under direction of General Manager.
• Focus on fine‑tuning operational methods for the center while improving Net Operating Income (NOI) and maintaining Tanger’s high standards of performance at the property.
• Actively participate and maximize profit center performance related to short‑term leasing, fixed CAM, utilities, waste handling and parking services as applicable.
• Understand the operation and maintenance of all systems (including, but not limited to lighting controls, electrical, irrigation controls, alarm, solar, etc.) and provide training on their use to team at site/center and other centers as assigned.
• Ensure restrooms, common areas and grounds are maintained within acceptable standards and provide additional training/guidance as required.
• Submit contracts and RFPs by following Tanger’s Operations Policies to ensure successful completion of audits and to identify additional and new vendors to service the asset.
• Identify appropriate resources/vendors and obtain bids for repairs and capital expenditures; lead procurement initiatives and review associated invoices to ensure accuracy.
• Support enterprise sustainability initiatives to reduce the center’s carbon footprint; maximize energy efficiency programs while continually evaluating potential rebate programs.
• Work closely with the Tanger Construction Department and Tenant Coordinator on all construction related projects, warranty items and tenant construction issues to ensure smooth and timely completion.
• Assist centers of similar size and geographic area with capital projects, operational service agreements, and innovative best practices when assigned.
• Employ and monitor performance of vendors and independent contractors to ensure quality, competency, and efficient operation within budget.
• Develop ongoing training programs for efficient and effective cleaning and maintenance procedures at the site and other centers as assigned.
• Maintain a preventative maintenance checklist for property repairs; develop and maintain routine inspection and repair programs for major structural repairs such as roof systems, asphalt systems, sidewalks, etc.
• Develop an effective landscaping program; ensure all tenants adhere to maintenance policies regarding HVAC equipment.
• Monitor and enforce security/safety policies and procedures to ensure a safe shopping and work environment.
• Reduce risk of accidents by monitoring property for safety violations and potential safety concerns; review Tanger security…