Return TO Vendor Clerk

Benefits

• Weekly Pay:
  Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships:
  Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off:
  Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable
  
  Health Benefits:
  
  Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan:
  Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan:
  Accumulate funds through after‑tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

* Eligibility requirements vary by position.

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors, and re‑wrapping sellable merchandise.

• Carry out job functions and responsibilities as assigned and support the application of club policies, procedures and compliance.
• Act with honesty and integrity, lead with the member in mind to address and, when necessary, elevate concerns.
• Ensure a safe and positive environment for members and colleagues, embrace inclusion and diversity, and work collaboratively as a team.
• Maintain a friendly and positive attitude, move with speed and agility, and innovate and adapt to keep pace with the business.
• Deliver service excellence at all points of contact, deescalate member concerns, and maintain a commitment to GOLD Member Standards: greet, anticipate, appreciate; fast, friendly, full, fresh, clean club standards.
• Understand and support daily club operations, maintaining accurate signage, organized store, and clear business knowledge.

• Process damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistics, hazardous waste, and destroy procedures.
• Obtain return authorizations from vendors, process vendor chargebacks, and package and ship merchandise returns based on vendor policies.
• Maintain correct stock/inventory status for all damaged, defective and returned merchandise.
• Assess breakage logs for leaking, spoiled and broken merchandise and remove merchandise from inventory accordingly.
• Process freezer and dairy damages.
• Administer salvage and donation merchandise orders and understand the company’s community/donation programs.
• Conduct daily club safety walks and report findings to the Asset Protection Supervisor.
• Support the Inventory Control Count Team on count processing.
• Review daily return reports, process merchandise recalls, and handle tire and battery returns.
• Ensure that the AFS and release dates are followed, and that books are stocked and book returns are completed in partnership with the RICS.
• Process the 945/948/950 in partnership with the AP Specialist.
• Re‑wrap sellable merchandise using appropriate seal and shrink‑wrap packaging guidelines.
• Keep the department organized and clean, following established safety, filing organization, and lock‑up standards.
• Maintain all club policies and procedures, and perform other duties as assigned, including working in other departments as needed.

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• At least 18 years of age.
• Commitment to regular, predictable, full attendance.

• Mostly spent moving about on hard surfaces.
• Frequently requires bending, climbing, crawling, pulling, reaching, stooping, and ladder/step stool use.
• May require lifting objects up to and occasionally above 30 pounds, with assistance for heavier items.
• Requires use of a pallet jack to move pallets.
• Exposure to indoor and outdoor temperatures, including extreme temperatures in freezers and coolers.
• Frequent exposure to hazardous materials.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $16.25.