Store Manager - Merrell

Overview

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the brands in its portfolio:
Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's mission is to empower, engage and inspire our consumers – every step of the way.

• Be a role model - motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere.

• Own all sales and profit results, drive cost management across the P&L, including payroll managements, sales & KPIs.

• Deliver outstanding service to all customers, demonstrating model behaviours for the team.

• Communicate efficiently on the floor and behind the scenes; develop and maintain relationships across the business, with customers and with community partners.

• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.

• Ensure policies, operational standards and procedures are communicated, understood and implemented, including security, people, health & safety and stock management.

• Identify innovative methods to boost customer loyalty and drive the brand locally within the community.

• Promote a supportive, productive and inclusive environment, always putting the team first.

• Partner with the wider business to ensure prompt placement of stock and smooth running of the store.

• Manage change in-store and engage the team to adhere to new ways of working within the brand.

• Create amazing customer experiences through authentic service that leaves a lasting impression.

• Experience in a management role in a fast-paced, client-focused retail environment.

• Commercial approach with a proven sales background and experience setting and delivering store KPIs.

• Flexible and adaptable; comfortable working in a fast-paced environment.

• Flexible schedule and availability to work mornings, evenings, weekends and holidays.

• Passion for our brands and brand lifestyles.

• Ability to work under pressure and manage multiple tasks at once.

• Proficient in POS systems.

• Budget management experience, including payroll and expenses.

• Exceptional customer service and team management skills with a proven track record of developing others.

• Awareness of market trends in the retail industry.

• Retail environment.

• Performing duties consistent with the Company’s AAP/EEO goals and policies.

• High School diploma or equivalent.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.