Optician

Team Overview

A World‑Class Team at BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you’re stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well‑being and future—both on and off the job.

• Weekly Pay:
  Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships:
  Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off:
  Vacation, personal, sick, holidays, bereavement and jury duty leave.*
• Flexible and Affordable
  
  Health Benefits:
  
  Three medical plans available, plus optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
• 401(k) Retirement Savings Plan:
  Company match available to team members 18 and older.*
• Employee Stock Purchase Plan:
  Purchase shares of BJ’s common stock at a 15% discount.*

* Eligibility requirements vary by position.

Responsible for dispensing spectacles and other optical products to adults and children, working with prescriptions written by optometrists and ophthalmologists. This position advises and assists patients with various types of lenses and spectacle frames, including style, weight, and color. The pay range advertised for this position does not include additional compensation paid through our spiff program.

• Carry out job functions and responsibilities as assigned.
• Support application of club policies, procedures, and compliance.
• Strive for flawless execution and hold ourselves accountable.
• Act with honesty and integrity, lead with the member in mind, and address all concerns while escalating appropriately.
• Ensure a safe and positive environment for members and coworkers.
• Embrace inclusion and diversity, collaborate with respect, and work as a team to achieve goals.
• Move with speed and agility, innovate and adapt to meet changing demands.
• Maintain a friendly and positive attitude.

• Deliver service excellence through all points of contact.
• Resolve and deescalate member concerns.
• Ensure a safe and positive environment and experience for members.
• Adhere to GOLD Member Standards:
  Greet, Anticipate, Appreciate (GAA);
  Fast, Friendly, Full, Fresh, Clean.
• Perform daily GOLD club standards: work as a team, deliver GOLD-Grand opening look, ensure all items are stocked and planograms are executed, maintain accurate signage, keep the area clean and organized, and know how to access and read production/financial performance reporting for the department.

• Verify order data entry, compare Rx to the original prescription from the doctor, ensuring all information entered in the system is accurate.
• Complete proper order filing procedures, including filing the order under the correct ABC system in the store.
• Deliver sales by providing excellent member service in person and over the phone, explaining exam fee procedures transparently.
• Takes measurements, assures correct frame selection for Rx power, reads prescriptions on the lensometer, and communicates product readiness and order advancement.
• Spends downtime engaging with members in front of Optical.
• Maintain compliance with privacy and confidentiality policies, including HIPAA.
• Provide support for member eyewear adjustments and repairs.
• Assist Optical Manager with opening and closing procedures at the start and end of shift.
• Collect accurate funds and process payments at the point of service.
• Maintain all club policies and procedures and perform other duties as assigned.
• Ensure regular, predictable, full attendance—an essential function of this job.

• Knowledge of optical products and business practices preferred.
• High school diploma, college degree, and/or experience in big‑box…