HR Coordinator​/Reception

SUMMARY

The HR Coordinator/Receptionist responsible for maintaining a professional front desk environment while providing excellent customer service and performing a variety of complex clerical and problem‑solving duties in support of the Human Resources department.

include the following. Other duties may be assigned.

• Works on site with consistent attendance.
• Maintains a high level of customer service in all aspects of the position.
• Welcomes on‑site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Maintains a highly professional Front Desk image.
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Retrieves messages every morning from Ring Central voice mail and forwards information to appropriate personnel.
• Maintain company organization charts and the employee directory.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about BRMS and provides callers with address, directions, and other information.
• Monitors visitor access and ensures sign in process is followed.
• Monitors, tracks, and issues visitor and temporary badges upon request.
• Issues new employee badges and maintenance of S2 system for new and terminated employees.
• Responsible for maintenance of Paylocity Home Page by composing and designing BRMS' News, Calendars, CEO Monthly Quote and SPIRIT Award. Including keeping all benefits links and attachments up to date.
• Receives deliveries and routes accordingly.
• Maintains incoming faxes, assists users, sends faxes, retrieves, logs, and routes incoming faxes to the appropriate departments.
• Takes payments and issues receipts for services offered through BRMS.
• Orders, receives, and maintains office supplies for the Front Desk.
• Trains and coaches new staff and replacements that cover the reception function to ensure standards are enforced and tasks are performed properly.
• Facilitates printing and distribution of monthly anniversary cards.
• Orders, receives, and maintains Anniversary Awards.
• Composes daily anniversary and birthday emails.

• Orders coffee supplies for break room and Maureen takes care monitors usage and adjusts orders accordingly.
• Orders additional office supplies, as directed.
• Manages petty cash box for vending machines.
• Creates and issues Badges for suite access.
• Submits and manages building management requests, including gym cardkey updates, facility repairs, etc.
• Cleans break room refrigerator out once per week.
• Refills break room supplies daily.

• Assists in maintenance of HR personnel files.
• Database management:
  Paylocity, BRMS' Intranet, MHB, Security System (S2 Network).
• Administer appropriate skill assessments for applicants.
• Organize and execute new employee onboarding, which includes providing new employees with the BRMS legal documents, and benefit paperwork/handouts, arranging new employees’ desk, email and inputting new employee's data into all systems.
• Perform ergonomic evaluations for all new employees.
• Creates folders, labels, and flyers, as directed.
• Complete termed employee paperwork, prepare personnel file and provide to HR Manager for termination and exit interview. Update appropriate systems with termination information.
• Database entry, i. MHB, and Security System (S2 Network).
• Administer various human resources plans and procedures for all organization personnel.
• Responsible for managing performance appraisal platform in Paylocity and issuing draft of reviews due memo monthly.
• Alerts employees of new benefit information and programs on a monthly basis (Rocket Lawyer, Teladoc, 401k education session etc.).
• Coordinate facility needs with building management.
• Liaison between the company and community service organizations.
• Assists in the planning, budgeting, promoting, and implementation of employee engagement for Fun Committee and charity events.
• Manages BRMS SPIRIT Award Program.
• File and retrieve employee documents, records, and reports.
• Maintains employees personnel folders (Sanning & filing Onboarding documents in a timely manner.
• Performs other…