Front Desk Customer Service

Front Desk Customer Service - Part Time / Full Time

FLB Entertainment Center | Folsom, CA

Join FLB Entertainment Center, a beloved family-owned business with over 30 years of experience in providing exceptional entertainment to Folsom and surrounding areas. As a Front Desk Customer Service Representative, you will play a vital role in creating a welcoming environment for our guests while showcasing your outgoing personality and multitasking skills. This position offers a dynamic atmosphere where you can interact with diverse customers and be part of a passionate hospitality team.

• Provide excellent customer service at the front desk, welcoming guests and assisting with inquiries.
• Manage reservations, check-ins, and check-outs efficiently.
• Handle guest requests and concerns promptly and professionally.
• Assist in maintaining a clean and organized front desk area.
• Collaborate with team members to ensure smooth operations.

• Night and weekend availability is required.
• Proven ability to multitask in a fast-paced environment.
• Reliable and punctual with a strong work ethic.
• Outgoing and energetic personality with a passion for customer interaction.
• Dependable, people-oriented, and adaptable to changing situations.

• Full-time and part-time positions available.
• Must be available for night and weekend shifts.

• Competitive pay ranging from $17.00 to $22.00 per hour, plus tips.
• Join a friendly and supportive work environment.
• Opportunity for growth and advancement within a well-established business.
• Be part of a team dedicated to providing the best entertainment experience.