Manager of Care Coordination SW

Job Summary and Responsibilities

Manager of Care Coordination is responsible for oversight of Care Coordination and Social Services, including clinical resource management, discharge planning activities, patient advocacy, clinical social work, and best practice in medical necessity determination and concurrent review. In collaboration with the Department Director, the Manager oversees the department efficiently to ensure timely and compliant care coordination, discharge planning, utilization review, and social work interventions resulting in quality patient care.

The Manager consults and collaborates with other managers, departments, physicians, administration and healthcare workers regarding departmental activities or initiatives. The Manager leads or participates in quality and process improvement projects related to care coordination functions. The Manager is responsible for all performance management activities, including hiring, training or disciplinary issues. The Manager conducts, leads, facilitates, or participates in staff meetings, interdepartmental meetings, post-acute care provider meetings or patient/family meetings as appropriate.

The Manager develops or participates in the development of the departmental operating budget, and monitors scheduling and expenditures to verify that the department operates within the established business plan. The Manager reviews documentation or utilization data for purposes of reporting, trending, quality improvement or validation of compliance as indicated. The Manager guides department operations according to organizational objectives, hospital policies, standards of practice and federal and state regulations.

• Minimum of three (3) years in a hospital-based Clinical Social Work role.
• Minimum of 3 years lead, supervisory or equivalent experience in an acute hospital setting preferred.
• Master’s degree in Social Work from a university or college accredited by the Council of Social Work Education.

• Licensed Clinical Social Worker (LCSW)
• American Case Management Association certification preferred.

Excellent customer service and presentation skills are a must. Strong interpersonal and written communication skills are essential. Demonstrated ability to apply analytical and problem solving skills. Demonstrated ability to manage multiple tasks or projects effectively. Ability to work independently as needed with a high degree of detail orientation. Capable of planning and organizing projects with short notice. Ability to work efficiently in a fast-paced environment with changing priorities.

Dignity Health, Mercy Hospital of Folsom is the community hospital serving the Sierra foothills communities of Folsom, El Dorado Hills, Granite Bay, Cameron Park, Shingle Springs and Rescue. With 106 licensed acute-care beds our accredited non-profits hospital has been providing exceptional care for more than 35 years. Mercy Hospital of Folsom provides surgical services including minimally-invasive general urological and gynecological surgeries.

We also provide comprehensive and award-winning orthopedic services which include surgery inpatient and outpatient rehabilitation and specialty orthopedic care. As a certified Joint Commission Stroke Center, Mercy Folsom provides exceptional care to our patients in our Medical Surgical and Intensive Care units as well as our 25-bed Emergency Department. Our Family Birth Center features private and contemporary birthing suites where labor delivery and recovery occur in one room as well as award-winning lactation training and support.

Mercy Folsom received among America’s 250 Best Hospitals recognition and is a Primary Stroke Center. One Community. One Mission. One California.

$54.76 - $81.45 /hour