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CARES Implementation Support Analyst: Troubleshooter Trainer

Job in Folsom, Sacramento County, California, 95630, USA
Listing for: Cinnovx
Full Time position
Listed on 2026-08-06
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below

Cinnovx is seeking a dedicated analyst to support Los Angeles County social workers during the CARES implementation. You will triage issues, distinguish defects from user errors, and escalate as needed to the CWDS technical team.

On-site coaching and hand holding will be part of the role across LA County district offices. Ideal candidates bring solid California child welfare knowledge, experience with CWS/CMS or CCWIS-type systems, and strong communication skills to bridge technical findings with

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