Systems Administrator – III

• Lead operating system installation, configuration, monitoring, and support for VMware, Storage, and appliance-based systems
• Provide expert-level end-user support during core hours and rotational on-call support after core hours and on weekends
• Lead hardware and software change management procedures, collaborating with the Change Advisory Board as necessary
• Oversee troubleshooting and coordination of computer hardware repairs with vendors
• Analyze new server hardware and software requirements, propose upgrades, and devise and test deployment strategies
• Harden servers to established security baselines and maintain patch levels
• Support Cyber Security Specialists during incident response activities
• Assist end-users during escalated incidents
• Manage maintenance tasks and maintain inventory records for servers, equipment, and software
• Develop and maintain standard procedures for routine and recurring activities
• Lead backup and restore support, monitor backup environment health, conduct annual restore tests, and troubleshoot failed backups including database backup and restore
• Coordinate vendor upgrades and patching for responsible hardware and software platforms
• Conduct compliance audits on supported systems

• Must be a U.S. Citizen
• Must be able to pass federal background investigation and obtain a Public Trust (Tier
  4)
• Extensive experience in a multi-platform computer center environment
• Proficiency with VCenter, SAN Management, and iLO/iDRAC
• Ability to quickly acquire, comprehend, and apply knowledge from technical manuals and SOPs
• Expertise with VXRail, vSAN, Windows, Red Hat Linux, VMware, Microsoft Azure, HPE servers, Splunk or Solar Winds Orion, Data Domain backup appliances, Veritas Net Backup, Microsoft Active Directory, Microsoft Azure Active Directory, Ping Identity, Core street HID appliances, OCSP authentication support, RSA SecurID, ADFS, Microsoft Certificate Server, and Microsoft KMS
• Knowledge of LDAP, DHCP, and DNS
• Proficiency in Perl, Power Shell, Windows scripting, and standard shell scripts
• Excellent verbal, written, and communication skills, judgment, problem-solving, and decision-making abilities
• Must be able to lift up to 25 lbs.
• Must be able to bend, stretch, squat, and kneel to move equipment and set up workstations
• Must present acceptable identification for customer badging and site access, such as a REAL
  -compliant driver's license, U.S. Passport, or other approved GSA document

Demonstrates expertise in operating system installation, configuration, and support across multiple platforms, with a strong focus on VMware and associated technologies. Proficient in managing hardware and software change procedures, ensuring compliance, and providing exceptional end-user support.

• VMware Expertise
• VCenter Proficiency
• Windows Scripting
• Cyber Security Support
• Change Management

• VXRail
• VSAN
• Red Hat Linux
• Microsoft Azure
• HPE Servers
• Splunk
• Solar Winds Orion
• Data Domain Backup Appliances
• Veritas Net Backup
• Microsoft Active Directory

• Excellent Communication Skills
• Problem-Solving Abilities
• Decision-Making Abilities

• Public Trust (Tier
  4)

• Multi-Platform Computer Center Environment
• Compliance Audits
• Change Advisory Board
• Backup and Restore Support
• Inventory Management

• ILO/iDRAC
• Ping Identity
• Core street HID Appliances
• OCSP Authentication Support
• RSA SecurID
• ADFS
• Microsoft Certificate Server
• Microsoft KMS