Reinsurance Liaison

Summary:

The Reinsurance Liaison is responsible for researching, reporting and responding to all escalated stop loss filing requests. The Reinsurance Liaison will work with all departments necessary to gather all items needed to answer the stop loss filings questions, they will work internally with proactive communication regarding all stop loss related items on a day-to-day basis.

• Gather all necessary information for stop loss research purposes & provide timely and detailed responses to requestor(s)
• Build strong relationships with Account Executives and Client Managers
• Build strong relationships with Reinsurance Management personnel
• Manage stop loss research and details from beginning-to-end.
• Make calls to providers as needed to gather or provide information as directed by Account Executives and Client Managers
• Reinsurance weekly reports and notification support as available
• Exhibit strong technical knowledge of industry, products, and compliance requirements, including plan deductibles and dates
• Appropriately escalates issues and opportunities to Upper Management as needed.
• Navigate and understand BRMS Reinsurance system
• Performs other duties and responsibilities as assigned by Management.

This job has no supervisor responsibilities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit for extended periods in front of a computer. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This

position requires the employee to work in the office.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

• Subject-matter expert within field.
• Excellent verbal and written communication skills.
• Strong analytical skills.
• Positive problem-solving skills.
• Display a polished and professional appearance at all times
• Strong computer skills, including Word, Excel and Outlook.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School Degree or G.E.D.; and minimum of two years experience working in a related Customer Support Role; or equivalent combination of education, training, and/or experience, which demonstrates ability to perform the outlined duties above.

Ability to read, speak, and write effectively in English. Ability to interpret documents such as safety rules, memos, letters, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of organization. Ability to effectively address or resolve customer service issues within guidelines of the position.

Ability to add and subtract, multiply and divide with 10's and 100's.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.