Shift Lead

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• Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients.
• Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand.
• Day‑to‑day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity.
• Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team.
• Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
• Assisting in effectively scheduling associates to meet client needs, while proactively planning time off and CE scheduling.
• Ensuring compliance with all practice policies and procedures.
• Ensuring adherence to Banfield dress and grooming guidelines.

• You must believe preventive care is the best and only way to achieve a long and healthy life for each pet.
• You must embrace and thrive on providing exceptional client and pet experiences.
• You must be available to work weekend and evening shifts.
• You must be comfortable working in an environment with loud noise and strong smells.
• You must be 18 years of age or older.
• You must have a minimum of two years of veterinary hospital experience.

We are a drug‑free, smoke‑free, equal opportunity employer. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability.

Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

The pay range for this role is

$20.35 - $26.00 Hourly

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well‑being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “M eow‑velous” benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.

• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*

• Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long‑term health of the veterinary profession.

• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*

• Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry‑leading resources, including free coaching and counseling sessions, to support your overall…