Clerical Support Specialist

Grow with Purpose at Forward Service Corporation (FSC) & Make a Lasting Impact on Your Community

Forward Service Corporation (FSC) is a nonprofit organization dedicated to empowering individuals to overcome barriers and achieve financial stability. Since 1979, FSC has provided employment, training, and supportive services through locally, state, and federally funded programs. Guided by a people-first philosophy and a commitment to diversity and inclusion, FSC offers meaningful careers that make a difference.

Position: Clerical Support Specialist (LTE)
Location: Fond du Lac, WI
Starting Wage: Minimum $18.89/hour (based on experience)
Duration: Limited Term Employment

In this LTE role, the Clerical Support Specialist provides essential clerical and reception support to program staff while serving as a welcoming first point of contact for Job Center customers. This position supports case managers, Team Leaders, and the Program Coordinator to ensure smooth daily operations and quality service delivery to program participants.

• Perform telephone and reception duties.
• Greet and direct Job Center customers to appropriate personnel, services, and programs.
• Receive and correctly forward correspondence and documentation from program participants.
• Maintain confidentiality of all Job Center customers.
• Provide workshop support, resource area coverage, and general office assistance.
• Assist with special projects and creation of forms and documents for FSET and W-2 programs.
• Support job seeking workshops, programs, job fairs, and tours as needed.
• Conduct employer follow-up calls.
• Assist the Job Development Team with marketing efforts.
• Complete other duties as assigned.

• High school diploma and one (1) or more years of related work experience, or an equivalent combination of education and experience.
• Strong organizational and communication skills.
• Ability to maintain confidentiality and provide excellent customer service.
• Proficiency with general office procedures and computer systems.

At FSC, you’ll find more than a job—you’ll find purpose. If you are motivated by service and collaboration, we encourage you to apply.

At Forward Service Corporation we seek diversity. Differing perspectives lead to innovation. We are an equal opportunity employer and invite applications from candidates from all backgrounds. All qualified candidates will receive consideration for employment and promotion without regard to age, ancestry, arrest or conviction record, color, creed, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity or veteran status.