MPP Program & Marketing Specialist

Are you ready for what’s next?

Location:

Fond du Lac

Workplace Category:
Onsite

Travel Required:

None

Direct Reports:
No

Pay Range: 62,800 – 90,500

Visa Sponsorship:
Applicants must be currently authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future.

Relocation:

Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality:

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests”, and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Position Overview:

As part of the talented Customer Experience team, you will work with Dealers / Boat builders / Consumers to establish eligibility requirements for extended service Engine coverage and pricing/costing for different contract levels and coverage duration.

At Brunswick, we have passion for our work and a distinct ability to deliver.

• Understand contract requirements and coverage options
• Knowledge of products across offering to explain coverage inclusion/exclusions
• Identify, research and resolve customer issues in a timely manner
• Work closely within the team and with other departments
• Participation in departmental and/or company projects including testing
• Provide customer support in all areas to ensure customer satisfaction
• Develop marketing materials to promote sale specials and promotions
• Regularly work with State Insurance Regulatory Agencies to ensure License paperwork is accurate
• Perform all other departmental related duties as assigned or requested

Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.

• 1-3 years’ prior customer service experience
• High school diploma or equivalent required, college degree is highly preferred
• Excellent customer service skills
• Excellent phone etiquette and communication skills
• Detail oriented, ability to multi-task in a fast-paced, high volume call center environment
• Familiarity with company products and services
• Ability to manage 40-50 calls per day

• College degree in Business Management or related field
• Computer literacy, good troubleshooting skills, knowledgeable in Microsoft office
• Bi-Lingual (French/Spanish)

The hiring range for this position is $62,800
-90,500 annually. The actual base pay offered will vary based on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.

In addition to base pay, this position is eligible for an annual discretionary bonus. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here.

• medical
• dental
• vision
• paid vacation
• 401k (up to 4% match)
• Health Savings Account (with company contribution)
• well-being program
• product purchase discounts

Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we’re committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we’re…