Onsite Customer Experience Concierge - Centurion Lounge
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
American Express is seeking a Member Services Professional (MSP) to deliver top-tier service to Card members in the Centurion lounge environment. This onsite role in Madison emphasizes greeting members, owning the experience, and leveraging concierge and lifestyle offerings to ensure satisfaction.
The MSP will coordinate with lounge partners, adapt to a fast-paced setting, and demonstrate a passion for service and professionalism while supporting membership experiences daily.
Are you ready to take on the Onsite Customer Experience Concierge
- Centurion Lounge role at American Express?
This posting is for the Onsite Customer Experience Concierge
- Centurion Lounge role at American Express, based in Madison, WI, United States.
We are looking to fill the Onsite Customer Experience Concierge
- Centurion Lounge position at American Express in Madison, WI, United States.
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