Student Engagement Coordinator

Description

Job Title: Student Engagement Coordinator l

Date: 9/3/26

Position: Full-Time

Reports to: Director of Student Engagement

Department: Enrollment

Travel: Yes

Status: Exempt - Professional

Compensation: Salary

Remote: No

The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to …

• Believe the best in our employees
• Invest in our people
• Collaborate with humility, respect, and appreciation
• Cultivate curiosity and encourage creativity

The Student Engagement Coordinator I will maintain the prospective student outreach process and collaborate in assisting students with all aspects of their educational journey from discovery, to understanding the processes of program application, financial aid, transfer acceptance, accreditation, etc. This position requires the ability to articulate the role and benefits of Portage Learning in their journey.

The Student Engagement Coordinator l will carry out these responsibilities:

• Engagement with prospective students to promote enrollment at Portage Learning.
• Support the management of the student enrollment process and follow-up individually as needed.
• Maintain up-to-date student contact information.
• Perform other related duties as assigned.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function(s).

We Believe the Best:

Portage Learning is seeking a candidate who exemplifies our mission, vision, philosophy, and goals.

• An associate or bachelor’s degree is required.
• 0-3 years of professional experience in a school or an institution of higher education, or related field.
• Demonstrated knowledge of processes and procedures commonly used in higher education; these include transfer of credit, financial aid, and program application/acceptance processes.
• Successful completion of a background check and current and/or ability to obtain the following clearances:
  Child Abuse, State Police, FBI Fingerprinting, and Mandated Reporter for Child Abuse.

• Excellent working knowledge of field of work.
• Excellent communication (written, verbal, listening and public speaking) skills.
• Must be service oriented with a focus on helping others.
• Resolving conflicts and negotiating with others.
• Ability to multi-task, set priorities and achieve desired goals.
• Ability to use Microsoft Office Suite and ability to learn software/new programs quickly.

At Portage Learning, we invest in our team members. All employees can grow professionally through our career progression tracks, professional development, and by utilizing our higher education assistance program.

Our inclusive culture drives our mission to transform lives and communities by providing learning opportunities for all who aspire to thrive. For those with a disability, we offer accommodation during the application and hiring process, including support for the interview and onboarding.

Portage Learning operates in a professional, collaborative environment where meaningful relationships and a strong sense of community are valued. We foster a welcoming, team-oriented culture that encourages connection, mutual support, and shared success while maintaining a commitment to professionalism, excellence, and respect in all we do.

This is full-time position. Portage Learning typically operates Mondays to…