IT Sr Scrum Master​/Project Manager

Position Overview

The IT Transformation Office is a high‑impact, enterprise function responsible for how IT plans, invests, and delivers value to the business. Acting as the operational and strategic core of IT, the team spans IT Strategy, AI enabled IT Transformation, Enterprise PMO, Change Management, Vendor Management and IT Shared Services to ensure seamless, customer‑centric engagement across the organization.

The office leads IT transformation initiatives that modernize technology platforms, operating models, and delivery practices—driving efficiency, scalability, and innovation. As the owner of project and product demand management processes, the IT Transformation Office brings structure, transparency, and prioritization to the IT portfolio, enabling faster decision‑making and better business outcomes.

This is a team for leaders and problem‑solvers who want to shape the future of IT and influence how technology enables the enterprise.

• Provide leadership and direction to cross‑functional teams, ensuring the timely delivery of high‑quality solutions.
• Monitor and control project budgets, resources, and timelines.
• Identify and mitigate risks to ensure successful project delivery.
• Lead transformation initiatives to modernize platforms, operating models, and delivery practices to improve speed, quality, and business outcomes.

• Serve as a primary point of contact between project teams and stakeholders.
• Communicate project status, issues, and risks to executive leadership and project sponsors.
• Facilitate regular meetings to ensure alignment and gather feedback.
• Prepare and facilitate monthly ITLT Meeting.

• Implement and enforce best practices for project management and delivery.
• Assist in mentoring new project managers.
• Conduct regular assessments of project performance and identify areas for improvement.
• Ensure adherence to quality standards and compliance with relevant regulations.

• Lead change management efforts related to IT projects, ensuring smooth transitions and user adoption.
• Foster a culture of continuous improvement and innovation within the IT project.
• Coach and mentor Project Managers and Jr. Project Managers and share knowledge of best practices.

• Proven experience applying Agentic AI to modernize PMO execution, creating agents that reduce manual coordination and reporting while improving portfolio transparency and delivery predictability.
• Hands‑on builder mindset with AI agents—able to identify repeatable PMO tasks, translate them into automated agent workflows, and drive adoption with clear metrics and governance.

Demonstrated ability to lead and inspire cross‑functional teams toward common goals.

Strong verbal and written communication skills, with the ability to convey complex technical concepts to non‑technical stakeholders.

Thrives in a dynamic and fast‑paced environment, adapting to changing priorities and requirements.

Proven problem‑solving skills with a focus on finding practical and effective solutions.

Fosters a collaborative and inclusive work environment, promoting teamwork and knowledge sharing.

• Project Management:
  Proficient in project management methodologies, tools, and techniques.
• Risk Management:
  
  Ability to identify and mitigate risks proactively.
• Communication:
  Excellent communication and interpersonal skills.
• Team Leadership:
  Experience leading and motivating cross‑functional teams.
• Change Management:
  Skills in managing and facilitating organizational change.
• Agile Methodology:
  Experience applying Agile ways of working to deliver value iteratively and improve team execution.
• IT Transformation:
  Experience supporting IT transformation initiatives to modernize platforms, operating models, and delivery practices.
• Process Improvements:
  Experience identifying bottlenecks, optimizing workflows, and driving continuous improvement across teams and processes.
• Applied AI:
  Experience leveraging applied AI to improve decision‑making, automate routine work, and enhance product and process outcomes.

• IT Landscape:
  Deep…